Customer Success Representative (Inbound) at Instructure | Torre

Customer Success Representative (Inbound)

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Full-time

Legal agreement: To be defined

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Remote (for Philippines residents)
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about 2 months ago

Responsibilities


Join Instructure as a Customer Success Representative and help support our global EdTech community!Role FocusManaging inbound queues (Slack/Email/Jira)Triaging non-technical issuesIdentifying churn risksLeveraging AI tools for rapid resolutionWork Setup100% RemoteSchedule5:00 AM – 2:00 PM GMT+8