Digital Account Manager at Digital | Torre

Digital Account Manager

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Full-time

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Remote (for Philippines residents)
Remote (for Malaysia residents)
Remote (for India residents)
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Shared by
Emma of Torre.ai
about 1 month ago

Requirements and responsibilities


We are seeking an Account Manager (Full-time, Remote) to support the delivery of digital content and creative projects across a portfolio of global clients.This role focuses on managing client relationships, translating briefs into clear execution plans, and coordinating freelance talent to ensure smooth, high-quality delivery across multiple workstreams. You will act as a core operator within the client–talent ecosystem, ensuring alignment between clients, freelancers, and internal teams across fast-moving projects.ResponsibilitiesACCOUNT MANAGEMENT & CLIENT COORDINATIONManage day-to-day client relationships across assigned accounts.Support onboarding and project setup for new engagements.Translate client briefs into clear, structured deliverables.Maintain proactive communication with clients and internal teams.DELIVERY COORDINATION (CREATIVE & CONTENT)Coordinate delivery across multiple project types, including:Social media content and campaign assetsCopywriting and editorial contentDigital creative (ads, banners, landing pages)Track timelines, milestones, and delivery progress.Ensure outputs meet agreed quality standards and deadlines.Escalate risks or delivery issues where needed.WORKFLOW & OPERATIONS SUPPORTCoordinate freelance talent across active projects.Maintain structured workflows from brief to execution until delivery.Ensure clarity and consistency in project briefs.Support smooth day-to-day execution across accounts.RequirementsPrevious experience in account management, client services, or project coordination.Background in digital marketing, content, or creative environments.Strong organisational and communication skills.Ability to manage multiple concurrent projects.Experience working with remote or freelance teams preferred.NICE TO HAVEExperience in agencies, creative studios, or talent platforms.Exposure to social media or content production workflows.Familiarity with performance-driven digital campaigns.