Technical Account Manager (English\Spanish language) at CloudLinux | Torre
Technical Account Manager (English\Spanish language)
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CloudLinux

Technical Account Manager (English\Spanish language)

CloudLinux
Posted by
Manuela Vargas Jaramillo
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Full-time

Legal agreement: Employment

Compensation
USD52k - 143k/year
Non-negotiable
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Remote (anywhere)
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Posted over 5 years ago

Requirements and responsibilities

• Assist customers in resolving their technical challenges including infrastructure improvements, upgrade planning and oversight • Act as a technical advisor to customers while performing reviews, infrastructure scaling guidance and holding preventive care sessions • Assist in technical support for customers in post-sales processes • Address all product-related queries on time • Hold educational and informational training sessions to enable our clients to use our technologies effectively • Provide developers and marketing teams with customers’ feedback and contribute to identification and creation of new features or products • Manage new opportunities for small-mid size hosting prospects • Deliver reviews with customers • Proactively analyze customer needs and suggest upgrades or additional features to meet their requirements • Collaborate cross departmentally within the company to establish and communicate best practices
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