You have opted out of job matches in .
To undo this, go to the 'Skills and Interests' section of your preferences.
Shared by 
about 2 months ago
warning
Heads-up
Requirements and responsibilities
As a Customer Success Manager, you will act as a trusted advisor to enterprise finance leaders, owning executive relationships and ensuring Sidetrade’s AI solutions deliver measurable business value—from cash acceleration to process optimization—driving renewals, expansion, and long-term partnership.About Sidetrade:Sidetrade is an AI company, listed on Euronext Growth, on a mission to revolutionize the way enterprises unlock value from their customers leveraging its Order-to-Cash Intelligence platform and its Data Lake.We’re proud of our 38 nationalities and these diverse perspectives drive our innovation, one team culture and a customer-first mindset. Sidetrade is positioned as a Gartner® Magic Quadrant™ Leader since 2022.We value passion over perfection. So, if you’re eager to learn and bring great energy, we want to hear from you. Be you. Grow with us. Curious about Sidetrade? Catch the Sidetrade Inside Out podcast.What you’ll be doing:Own a portfolio of large, complex enterprise customers, engaging at CFO, Finance Director, Shared Services and Transformation Lead levelAct as a strategic O2C and Working Capital advisor, leveraging prior consulting experience to guide customers through business changeTranslate AI-driven insights, predictive analytics and automation into clear financial and operational impact (DSO, cash-in, productivity, risk)Lead value-based success plans, defining ROI, KPIs and success metrics aligned to customer business objectivesFacilitate executive business reviews, customer innovation workshops and value realization sessionsPartner closely with Sales on renewals, upsell and expansion, contributing a strong commercial and value-led narrativeServe as the voice of the customer, influencing Product and AI roadmap discussions based on enterprise use casesProactively identify adoption risks and growth opportunities using customer health data and AI insightsWhat you’ll bring:7+ years of experience in a consulting, advisory, or transformation role within Order‑to‑Cash, Working Capital, or Finance TransformationProven experience working with enterprise clients in complex, multi-stakeholder environmentsStrong understanding of O2C processes (Credit, Collections, Cash Application, Dispute Management) and working capital leversDemonstrated ability to quantify business value and ROI for senior finance stakeholdersBusiness & consulting skillsStrong business acumen with the ability to connect technology to financial outcomesExecutive-level communication and storytelling skills (written, verbal, and presentation)Comfortable operating as a trusted advisor, challenging customers when neededExperience managing multiple initiatives simultaneously in a fast-paced environmentTechnology & AI mindsetStrong interest in AI, analytics and automation applied to finance processesAbility to explain AI concepts (predictive scoring, prioritization, automation) in business terms, not technical jargonExperience working with SaaS, data-driven or AI-enabled platforms preferredBachelor’s or Master’s degree in Finance, Business, Economics or related fieldWillingness to travel occasionally to customer sitesBenefitsFull remote - work from home Health & wellness – medical coverage, life insurance, 410k matching and other wellness programs Time off – competitive paid holidays plus public holidays Career growth & compensation – competitive salary, equal opportunities, learning & mentorship programs, and advancement supportBecause when you thrive, we all succeed! We’re committed to providing a welcoming and inclusive experience for every candidate.If you need any accommodation during the hiring process, just let us know.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)