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about 2 months ago
Requirements and responsibilities
About the Company:Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!About the Role: We are seeking a highly strategic and execution-focused Channel Co-Sell Director to drive revenue through our partner ecosystem and cloud marketplaces.This role sits at the intersection of Alliances and GTM, and is responsible for ensuring partners can effectively transact, co-sell, and scale Netomi through marketplace channels.This position is focused on accelerating deals, navigating marketplace nuance, and unlocking partner-driven revenue, including committed cloud spend. You will understand the mechanics and checklists required to unlock committed cloud spend, co-sell motions, and marketplace transactions, and translate that into scalable enablement programs.The ideal candidate is a builder and operator who understands how to translate complex products into partner-led revenue and can operationalize enablement to drive measurable pipeline and channel stickiness.Responsibilities: Partner Enablement Strategy & Ecosystem AccelerationDesign and execute a comprehensive channel enablement strategy aligned with partner and revenue goalsPartner closely with the VP of Alliances, Partners & Channels to prioritize partner segments and marketplace motionsServe as a key driver of cloud marketplace success (AWS, Azure, GCP), enabling partners to transact and scale through these ecosystemsBuild enablement programs that support co-sell readiness, marketplace listings, and private offer executionUnderstand and operationalize the requirements to unlock partner-driven and customer committed cloud spendPartner with Alliances and GTM to accelerate pipeline and revenue through marketplace channelsEnsure partners can effectively articulate Netomi’s value proposition and execute within marketplace frameworksIdentify friction points in partner-led deals and resolve them systematicallyContent & Program DevelopmentCreate scalable enablement assets including playbooks, pitch decks, demo scripts, and certification materialsPartner with Marketing, Partner Enablement, GTM, and Solutions Engineering to ensure consistency in messaging and materialsField & Partner SupportSupport partners in active deals, particularly those involving marketplace transactions and co-sell motionsIdentify enablement gaps through partner and field feedbackPartner with Sales and Solutions teams to ensure alignment in joint GTM executionPerformance & AnalyticsDefine and track key enablement metrics (e.g., partner activation, certification rates, marketplace pipeline, sourced/influenced revenue)Measure effectiveness of enablement programs and continuously optimizeReport on partner readiness and marketplace impact to leadershipRequirements: 5–8+ years of experience in enablement, partner programs, or alliances roles in B2B SaaSDirect experience with cloud marketplaces (AWS, Azure, GCP) and partner ecosystem motionsStrong understanding of co-sell frameworks, private offers, and committed cloud spend dynamicsExperience working with SIs, resellers, and/or technology partnersProven ability to build and scale enablement programs tied to revenue outcomesStrong understanding of enterprise sales cycles and partner-led GTM strategiesExcellent communication, program management, and cross-functional collaboration skillsBackground in AI, SaaS, cloud, or customer experience technologiesExperience working in a hyperscale, partner-led organizationFamiliarity with partner portals, LMS platforms, and enablement toolingExperience supporting global partner ecosystemsWhy Netomi: Play a critical role in scaling a high-impact partner and marketplace ecosystem at the forefront of AI innovationDirectly influence pipeline and revenue through partner channelsBuild and own a strategic function from the ground up