Customer Service Rep (Work From Home) at Spade Recruiting | Torre

Customer Service Rep (Work From Home)

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Full-time

Legal agreement: To be defined

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

location_on
Remote (for United States residents)
Remote (for Canada residents)
Shared by
Emma of Torre.ai
2 months ago

Responsibilities


About the OpportunityWe are a 100% union-label supplemental benefits organization, serving more than 40,000 unions and associations internationally. For over 60 years, we have helped working families access supplemental and permanent benefit programs designed to provide long-term protection and peace of mind.What You’ll Be DoingHandle inbound and outbound communication with membersSchedule and confirm virtual appointmentsPresent benefit options to union members who have requested informationAssist with completing basic forms and required documentationMaintain accurate records and follow quality-control standardsUse basic computer systems to manage client informationParticipate in ongoing training and leadership developmentQualificationsStrong verbal communication skillsPositive attitude with a professional, energetic approachCustomer service or sales experience is an asset, but not requiredAbility to build relationships and communicate clearlyComfortable working with individuals and groupsTeam-oriented and coachableAble to interact professionally with management, team members, and clientsLegally authorized to work in the U.S. or CanadaWhat We OfferFull benefits package100% remote work environmentFlexible schedule with work-from-home optionsWeekly payPerformance-based monthly bonusesLeadership and advancement opportunitiesOpportunity to qualify for company-sponsored trips to destinations such as the Bahamas, Cancun, Las Vegas, and other convention locations