Platform Monitoring – L1 Support Engineer at Rosemallow Technologies pvt Ltd | Torre
Platform Monitoring – L1 Support Engineer
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Rosemallow Technologies pvt Ltd

Platform Monitoring – L1 Support Engineer

Rosemallow Technologies pvt Ltd
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You'll ensure seamless digital transformation by maintaining critical system performance and stability.
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Full-time

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Shared by
Paulina Romero Moreno
 about 2 months ago

Requirements and responsibilities

We’re hiring a Platform Monitoring – L1 Support Engineer to track system performance, monitor dashboards, and ensure smooth day-to-day operations. Responsibilities include monitoring dashboards and real-time alerts, identifying and troubleshooting basic issues (L1), escalating critical incidents to L2/L3 teams, maintaining incident logs and reports, and ensuring timely responses per SLA.
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