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Posted 5 months ago
Requirements and responsibilities
What You'll AccomplishOversee and manage members of the Attentive Platform Services team (Program Coordinators)Act as a primary point of support and escalation for your teamCoach for services delivery excellenceIdentify opportunities for streamlining and improving operationsImplement new processes, systems, and tools to scale our teamAnalyze and provide detailed insights about your team’s performanceYour Expertise2+ years of experience as a manager, team lead, senior-level ICYou are a servant-leader with a knack for mentorship and coachingYou have proven experience in leading initiatives and teams successfullyStrong project management and problem solving skills, ability to prioritize correctly and work independentlyProficient with building reports and can tell stories beyond numbersUnderstanding of how large retail and ecommerce marketing teams work and how our platform/services fit into their ecosystemSolid technical knowledge of the Attentive platform and ability to troubleshoot issues when neededExperience navigating complex work processes, tight timelines, and changing teamsExtremely detail oriented and organizedKnowledge of Salesforce, JIRA, Zendesk, Looker, and CatalystClosing and BenefitsYou'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.US based applicants- The US base salary range for this full-time position is $110,000 - $145,000 annually + equity + benefits- Our salary ranges are determined by role, level and locationAttentive Company ValuesDefault to Action - Move swiftly and with purposeBe One Unstoppable Team - Rally as each other’s championsChampion the Customer - Our success is defined by our customers' successAct Like an Owner - Take responsibility for Attentive’s successLearn more about AWAKE, Attentive’s collective of employee resource groups.If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
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