IT Help Desk Administrator (Remote) at Continued | Torre
IT Help Desk Administrator (Remote)
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IT Help Desk Administrator (Remote)

Continued
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(2.3K) info
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Full-time

Legal agreement: Employment

Compensation
USD30k - 60k/year
Non-negotiable
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Hybrid (United States)
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Posted over 5 years ago

Requirements and responsibilities

• Serve as primary Help Desk administrator for company-wide IT support issues in an Apple environment. • Use our ticketing system to ensure incoming requests are handled and documented promptly. • Manage user accounts across various cloud services and tools such as G Suite, Slack, Zoom & Atlassian. • Administer our management tools to ensure productivity and security for employee laptops. • Handle onboarding of new employees, including equipment purchasing, account setups, and asset tracking. • Create self-help support documents and blog posts for our intranet. • Assist in research and deployment of new technologies and solutions. • Maintain vendor relationships and assist with the selection and onboarding of new vendors and tools. • Suggest improvements, best practices, and new ideas—your voice will be heard.
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