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Responsibilities
Sales & Scheduling Coordinator (Remote, LATAM Only)
Salary: $1,000–$1,500 USD/month, based on experience and English fluency
Location: Latin America
Employment Type: Full-time, remote
Schedule: Monday–Friday, 40 hours per week, aligned with US business hours
Openings: 5
Start Date: ASAP
About the Role
We are hiring five Sales & Scheduling Coordinators to join a US-based home service business serving customers across the United States.
This is not a typical virtual assistant position. You will be the first voice customers hear when they contact the business, playing a direct role in converting inquiries into paying cleaning clients.
You'll answer inbound calls, explain services and pricing, close sales, follow up with leads, manage scheduling and CRM systems, and support day-to-day operations.
We're looking for confident communicators who enjoy sales, learn technology quickly, take ownership of their work, and want to build a long-term career with a growing US business.
Responsibilities
Sales and Customer Communication
Answer inbound calls and provide a professional, friendly first impression.
Explain cleaning services, pricing, and available options to prospective customers.
Convert incoming leads into booked cleaning services.
Follow up with leads and customers by phone, email, and text.
Handle objections, answer questions, and confidently close sales.
Maintain consistent follow-up to ensure potential customers don't fall through the cracks.
Scheduling and CRM Management
Manage customer information, bookings, and workflows in BookingKoala.
Use GoHighLevel (GHL) for lead nurturing, follow-up sequences, and customer communication.
Maintain accurate CRM records and track leads throughout the sales process.
Keep scheduling and customer information organized and up to date.
Administrative and Operational Support
Handle backend administrative tasks as business needs evolve.
Support daily operations and resolve customer or scheduling issues.
Learn new tools, systems, and processes quickly.
Identify opportunities to improve workflows and operational efficiency.
Requirements
Must currently reside in Latin America. Applicants from other regions will not be considered.
Exceptional spoken and written English, with the ability to communicate naturally and professionally with US customers.
Previous sales, customer service, or appointment-setting experience.
Confidence discussing pricing, handling objections, following up with leads, and closing sales.
Familiarity with CRM platforms and modern workflow tools.
Ability to learn new software and processes quickly.
Strong organizational skills, attention to detail, and follow-through.
Reliable internet connection and a suitable remote working environment.
A proactive mindset and the ability to work independently.
Experience with BookingKoala, GoHighLevel, or US home service businesses is an advantage.
What We Offer
$1,000–$1,500 USD per month, depending on experience and English fluency.
Fully remote, full-time employment.
Consistent Monday–Friday schedule, 40 hours per week.
Long-term employment opportunity.
Room for professional growth and increased responsibility for strong performers.
The opportunity to develop sales, customer service, and operations skills within a US-based business.
Important Employment Expectations
This is a dedicated, full-time position. You must be available and focused throughout your scheduled working hours, which align with US business operations.
This role is not suitable for candidates managing multiple jobs during the same working hours. We are looking for dependable team members who want to commit to the business, contribute to its success, and grow with the company over time.
How to Apply
We are hiring five candidates as soon as possible.
Applications must include both the resume and introduction video to be considered.
We are looking for confident, motivated professionals who take ownership, communicate exceptionally well, and are ready to contribute to a growing US business for the long term.
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