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About the RoleVeeam is looking for a Senior Digital Experience Research Analyst to shape how millions of technology decision-makers experience us online. Sitting at the intersection of research, analytics, and digital strategy, you will own the full research lifecycle, from early discovery and user interviews through experimentation, measurement, and optimization, building the evidence base behind decisions across our global web presence. This is a role about bringing data to life: turning behavioral signals, test results, and user voices into narratives that move executives to act. You will work with significant autonomy, influence strategy at the executive level, and partner across marketing, corporate technology, and creative services to make sure every digital experience is built on insight rather than assumption.What You'll DoDefine and own the user research strategy and roadmap, scaling research frameworks, standards, and best practices across teamsLead qualitative and quantitative research initiatives, including user testing, interviews, surveys, competitive benchmarking, and expert reviewsAnalyze behavioral data and user feedback to uncover insights, friction points, and opportunities that shape product and design decisionsDefine and evolve the web measurement strategy, monitoring user behavior and performance and reporting through dashboards and executive presentationsOwn the experimentation program, including A/B and multivariate testing, partnering with design, product, and development teams to validate hypotheses and improve conversion and engagementCraft data stories that pair quantitative evidence with user voices, setting the bar for how insight is visualized and presentedBuild and maintain scalable research documentation and insight repositories so findings stay accessible and reusable across teamsTechnologies You'll Work WithAdobe Analytics and Customer Journey AnalyticsAdobe Target for personalization and testingUserTesting for qualitative researchMicrosoft Clarity for scroll maps, heatmaps, and session recordingsSurvey and interview toolsWhat You'll BringFour or more years of experience, or equivalent skill, in user research, digital experience, conversion optimization, or a related fieldProven experience defining and leading research strategy and programsStrong expertise in qualitative and quantitative research methodologiesHands-on experience with Adobe Analytics and Customer Journey Analytics, and with Adobe Target for personalization and testingDemonstrated data storytelling ability, with examples of readouts that changed a decisionStrong understanding of user-centered design principles and familiarity with accessibility standardsHighly analytical and strategic, with the ability to influence cross-functional teams and drive alignment across a matrixed organizationBonus SkillsExperience with large-scale websites or digital platforms, particularly business-to-businessExperience with qualitative research and behavior tools such as UserTesting, Microsoft Clarity, and HotjarExperience applying AI tools across the research lifecycle, such as synthesizing interview transcripts, clustering open-ended feedback, spotting patterns in behavioral data, or accelerating analysis and reportingExperience building a research practice or insight repository from the ground upComfort operating in a fast-paced, global environment with multiple competing prioritiesWhat you'll getUnlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam CaresPaid parental leave: 8 weeks for all parents, 16 weeks for birthing parentsMedical, dental, and vision coverage starting on your first dayMental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program401(k) retirement plan with company matching contributionsFertility, adoption, and surrogacy support through Maven, plus paid volunteer timeAirVet: 24/7 virtual veterinary care at no costLegal services, identity protection, and supplemental health insurance optionsTax-advantaged spending accounts for healthcare, dependent care, and commutingOpportunities to learn and grow through on-demand libraries (LinkedIn Learning, O'Reilly), mentoring, workshops, and learning events like our annual Global Day of LearningCompensation TransparencyVeeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range.In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off.U.S. Geographic Zones & Compensation Ranges (TTC / OTE)Zone 1: San Francisco Bay Area, New York City Boroughs - $149,100—$248,400 USDZone 2: Washington, California (excluding San Francisco Bay Area) - $136,600—$227,700 USDZone 3: Texas, Illinois, North Carolina, Colorado, Massachusetts, Pennsylvania, Virginia, Oregon, Nevada, Hawaii, New York (excluding NYC boroughs); Sales roles located in Georgia, Ohio, and Arizona - $124,200—$207,000 USDZone 4: All other US locations - $108,000—$180,000 USD
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