Benefits Verification Specialist (Call Center Agent) at MMC Group | Torre

Benefits Verification Specialist (Call Center Agent)

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Full-time

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Remote (for United States residents)
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Emma of Torre.ai
6 days ago

Responsibilities


Position SummaryWe are seeking a Benefits Verification Specialist to verify patient insurance benefits and accurately document coverage information.ResponsibilitiesVerify patient insurance benefits and eligibility.Review coverage, cost share, provider options, and restrictions.Contact insurance companies and document benefit details.Assist with prior authorizations and claims appeals when needed.Complete accurate data entry and quality reviews.Identify and escalate missing information or reimbursement issues.RequirementsHigh school diploma/GED required.2+ years of related experience or a 2-year degree.Healthcare, insurance, medical billing, or customer service experience preferred.Benefits verification experience strongly preferred.Strong computer, communication, problem-solving, and attention-to-detail skills.Proficiency with Outlook, Word, and Excel.