A Client Advocate Manager (CAM) shares the same responsibility as an Account Manager; they work as a team to exceed their sales goals. The CAM works closely with its Account Managers to identify Top Strategic Accounts and Top Prospect accounts growing the business by identifying new opportunities and co-selling. CAMs primarily work remotely assisting their Account Managers that are mostly on the road working together to strategically and efficiently cater to their customer base with ongoing opportunities and follow-ups as needed. It is also the responsibility of CAM to do in-depth research on prospect accounts and have a good understanding of the key industries their team is actively working with and targeting as prospects. Although CAMs generally work remotely, they also share responsibility for attending strategic on-site customer meetings, account mapping sessions with top-tier partners, and partner + customer territory events.ResponsibilitiesManage Day to Day product salesCommunicate with clients regarding product lead timesHelp set client & prospect meetings with Account TeamInfluence a given $ amount of pipeline monthly.Attend territory networking events.Provide Discover.org customer market research to AE's.Account map with top tier one partners.Host networking events & drive attendanceCreate opportunities in SFDC when AE is in the field.Submit deal registrations.Follow up on open opportunities.Participate in company sales campaigns and SPIFs.Attend joint sales meeting with assigned AMs.Meet with assigned AE's for customer sales planning.Attend sales training by tier one partners & NRI’s SAsAssist with post sales order process of product and services.Other duties as assigned and directed.Required SkillsBachelor’s degree or equivalent experience3 - 5 years technical experienceProven record of prospecting and selling (you’re a hunter AND a farmer)Prior experience selling services and solutions.Prior experience interfacing with the C-Suite and/or Director level personnelStrong negotiation skillsStrong interpersonal and communication skillsFamiliarity with the organization’s industry, products, or services.Proven experience managing teams or leading cross-functional client initiatives.BenefitsYou'll love working at NRI not just for the usual benefits, but for our environment and culture!You'll work with a great group of people in a highly collaborative team and results oriented atmosphere.You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle.You’ll work with large, sophisticated, and progressive clients throughout North America.We provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities.

Client Advocate Manager

Emma

Responsibilities

Skills wanted:

Language(s) required:

David McLean

Kathy Macdougall

Lisa Lyons-Cassidy

Toshitaka Oiwa

David McLean

Kathy Macdougall

Lisa Lyons-Cassidy

Toshitaka Oiwa

About NRI North America:

www.nri-na.com/

Admin access needed