Inside Customer Success Manager

Qlik

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Full-time

Legal agreement: Employment

Compensation

USD54k - 60k/year

Hybrid (Spain)

Visa sponsorship: No

Posted about 6 years ago

• Working via remote engagement (Zoom, phone, etc.) with your portfolio of customers to ensure they are on track to meet their goals and will renew with Qlik. Some examples of what this would involve are: • Collaborating with the sales team on account strategy development for assigned customers, understanding and defining customer vision and strategy for maximizing their investment in Qlik’s products. • Creating and driving success plans for each customer; • Running Quarterly Business Reviews (QBRs) with each of your accounts; • Monitoring and improving product adoption and customer satisfaction metrics; • Monitoring and managing support escalations; • Tracking accounts to identify churn risk and working proactively to eliminate that risk; • Identifying and/or developing upsell and renewal opportunities and partnering with the appropriate teams to progress.

About Qlik:

Wherever there's business, there's data. And wherever there's data, there's Qlik. Qlik is leading the way to the AI-powered enterprise, with powerful capabilities in data integration, quality, and analytics. With Qlik, organizations get more out of their data and deliver better business outcomes.

mission:

Qlik to be certain.

Job benefits for full-time members:

Reputation:

Signalers: 2

www.qlik.com/

learn more about Qlik

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Inside Customer Success Manager

Responsibilities

Skills wanted:

Language(s) required: