Role SummaryOur client seeks a Vice President, Client Success, to lead their organization's Nonprofit Sales team. The role is responsible for driving revenue growth, scaling client partnerships, and building a high-performing sales team focused on direct mail and integrated multi-channel fundraising solutions. The ideal candidate has experience leading their team(s) through client growth, sales strategy, pipeline performance, and team development.Key Results AreaOwn overall revenue growth for the nonprofit sales portfolio, with accountability for new business, renewals, and expansionEstablish sales targets, pipeline management standards, and forecast discipline across the teamPartner with executive leadership to define market positioning, pricing strategies, and growth prioritiesLead, coach, and develop a team of five client success and sales directorsBuild a performance-driven culture focused on consultative selling, data fluency, and long-term client valueImplement sales methodologies, training programs, and performance management frameworksServe as executive sponsor for key national nonprofit relationshipsLead strategic planning, quarterly business reviews, and multi-year growth roadmapsIdentify and execute upsell and cross-sell opportunities across creative, data, analytics, production, and emerging channelsGuide the design and sale of integrated fundraising programs across direct mail acquisition and retention, reactivation and donor lifecycle strategies, and digital and multi-channel solutionsEnsure all programs align for creative strategy, audience insight, predictive modeling, and ROI optimizationMaintain full P&L awareness across client portfoliosBuild and review financial models for acquisition cost, ROI, donor lifetime value, and margin performanceTranslate performance data into actionable commercial strategiesDrive adoption of AI-driven planning and optimization across the sales organizationChampion the sales teams' use of proprietary platformsPartner with Strategy and Analytics teams on file audits, performance diagnostics, and innovation pilotsSkills & QualificationsMinimum of 12 years of experience in fundraising, direct mail, or marketing servicesBachelor's degree in Business Administration, marketing, or a related field; MBA is preferredDemonstrated leadership of sales or client success teamsProven track record of revenue growth and enterprise client expansionExperience selling complex, multi-service solutions to national nonprofitsStrong verbal, written, and interpersonal communication skillsAble to think strategically while translating marketing trends into scalable sales strategiesDeep comfort with performance metrics and ROI frameworksStrong financial modeling, forecasting, and deal structuring skillsPrior experience with technology such as CRM, marketing platforms, and AI-driven analyticsAbout HRforGrowth / GCGHRforGrowth is an extension of the Growth Catalyst Group (GCG), a partnership of companies with more than 65 years of operating experience and a history of successfully serving customers across industries and disciplines. We specialize in Organizational Transformation, Talent Acquisition, Peak Staffing, HR Staff Augmentation, HR Technology Solutions, Outplacement, and all forms of risk mitigation and compliance, benefits and compensation strategies, and performance management.GCG® is one of the world’s leading providers of business transformation solutions related to supply chain and technology solutions for order fulfillment and marketing execution. We are committed to an inclusive workplace that does not discriminate against
