Patient Financial Specialist at Omega Healthcare | Torre

Patient Financial Specialist

You'll empower patients with vital financial access, optimizing revenue cycles through expert support.
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Full-time

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Emma of Torre.ai
1 day ago

Requirements and responsibilities


SummaryUnder limited supervision, this role supports patients with Medicaid enrollment, eligibility verification, and financial assistance using standardized OPM workflows and the AssistPoint (AP) platform. The specialist serves as a key link between patient needs and successful revenue cycle outcomes.Essential ResponsibilitiesConduct patient intake and accurately collect/update demographic, contact, and insurance information in the EHR.Verify Medicaid coverage and benefits through state portals and real-time tools.Assist patients with Medicaid enrollment, renewals, and required documentation (ID, income, residency).Determine Coordination of Benefits (COB) and resolve coverage issues with third-party payers.Provide clear, empathetic communication to explain eligibility, benefits, and billing processes.Evaluate patients for Medicaid and Charity Care programs by reviewing financial documentation and assessing household income/resources per state/facility guidelines.Design and deliver training materials and sessions on Medicaid registration, charity care evaluation, and patient financial workflows.Maintain compliant documentation per HIPAA, HITECH, and JCAHO standards.Represent Omega professionally in client-facing meetings and discussions.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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