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Job DescriptionEntrata’s Product Education Manager (PEM) is who we rely on to onboard and provide continued education to our customers. The PEM plays a critical role in driving the adoption of our platform. As part of our Product Education team, this role requires the ability to improve the end user’s experience and create advocacy by delivering world-class training. We need enthusiastic and creative people who can transfer knowledge and motivate our customers to retain information with fun, highly engaging, and effective training.*If you are located in Utah, this would be a hybrid role. Responsibilities will includeDefine, create, and implement custom training programs for customers based on their specific needs.Deliver instructor-led classroom training and virtual training to end-user customers, partners, and internal employees.Establish oneself as an SME on all of Entrata’s products and services in order to transfer knowledge to customers.Concisely convey technical content to a broad range of user profiles.Create, coordinate, and deliver training for Entrata’s annual conferences live in front of 300+ people.Operate independently to manage all aspects of curriculum development and training delivery.Travel up to 50% of the time domestically with the possibility of international travel.Meet rigorous deadlines and KPIs that lead to department excellence by being self-driven to reach goals.Identify and understand challenges and issues faced by clients and coworkers; foster an environment of positive communication when sharing viewpoints, concerns, and ideas by demonstrating high EQMinimum Qualifications2+ years of software or sales training experienceExcellent time management skillsAbility to travel up to 50% domestically with the possibility of international travelPreferred QualificationsBachelor's Degree in Education, Business, Communications, or a related fieldExperience in the multi-family industryUnderstand and apply fundamental concepts of adult learning to all lessons and presentations; find fulfillment in teachingSalary$54,500 - $86,000 a yearThis band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.Level - P2Closing description#LI-RemoteBenefits: Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance. Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families. HSA/FSA options and employer-paid disability benefits provided for eligible employees. Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security. Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs. Family-centric leave policies supporting new parents during significant life events. Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community. Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits. Bi-annual swag drops for employees. Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. If you choose to apply and do not live in one of these states, your application may be reviewed on a case-by-case basis and salary ranges will be provided if required by state law. But members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us?We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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