Operations Specialist at Pearl Talent | Torre

Operations Specialist

Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Candidate

Compensation
USD1.5k - 1.6k/month
Non-negotiable
location_on
Remote (for Argentina residents)
Remote (for Bolivia residents)
Remote (for Brazil residents)
Remote (for Chile residents)
Posted 15 days ago

Responsibilities


Position Overview: - Work from anywhere in LATAM. - Work schedule: Monday through Friday, aligned to US Eastern business hours (must work within ±1 hour of New York time). Data Cleaning & Validation: - Clean, structure, and validate supplier, product, and quantity data using Excel. - Apply VLOOKUP, XLOOKUP, INDEX MATCH, pivot tables, and conditional formulas to organize datasets. - Sanity-check data for missing values, inconsistent formatting, and errors before modeling begins. - Build formula-driven models without hard-coded values, ensuring datasets are replicable. - Onboard validated customer data onto the deployment platform. Supplier Communication & Follow-Up: - Call US-based suppliers who have not responded on the platform to re-engage them. - Deliver a consistent daily outreach script. - Improve call quality with each iteration. - Track supplier response status and escalate persistently to prevent dormant accounts. - Coordinate outreach priorities with the deployment team via Slack. Deployment & Operations Support: - Maintain and update supplier and product records across active sourcing events. - Support end-to-end deployment of sourcing events for enterprise customers. - Flag process gaps and recommend operational improvements proactively. - Take on expanded account ownership as tenure and performance progress. Requirements: - 1–2+ years of hands-on Microsoft Excel experience in a professional work environment, including pivot tables, VLOOKUP, XLOOKUP, INDEX MATCH, and IF formulas. - Demonstrated experience cleaning, normalizing, and validating datasets using formula-based methods. - Experience building structured, replicable Excel models. - Experience conducting outbound phone calls to US-based suppliers, vendors, or business contacts in a professional capacity. - C1+ English proficiency (CEFR) for direct phone communication. - Located in LATAM and able to work within one hour of US Eastern Time. Preferred Qualifications: - 1–2 years in management consulting or at a boutique advisory firm. - Hands-on procurement or supply chain experience. - Python proficiency for data manipulation or automation. - Prior exposure to e-procurement or sourcing platforms.
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