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Responsibilities
We are looking for a highly organized, professional, and detail-oriented Sales Support Specialist to support an Account Executive (AE) with customer presentations, meeting follow-ups, CRM management, and general sales support. This is a customer-facing support role that requires strong communication skills, excellent attention to detail, and the ability to follow an established sales process accurately.
Key Responsibilities:
- Deliver presentations during scheduled sales meetings using an established PowerPoint deck and company-provided script.
- Learn and understand the presentation material and deliver the approved script naturally, confidently, and enthusiastically.
- Follow the approved messaging closely without changing or improvising the content.
- Take detailed and accurate notes during customer and prospect meetings.
- Update HubSpot CRM after meetings, including notes, follow-up items, deal information, and tasks.
- Assist with sales follow-ups and other administrative activities.
- Send professional emails and LinkedIn connection invitations.
- Manage the AE's calendar, including scheduling meetings, setting reminders, and tracking follow-up tasks.
- Make simple updates to PowerPoint presentations.
- Create basic graphics and visual materials using Canva.
- Provide additional administrative and sales support to the AE as needed.
Qualifications:
- Excellent spoken and written English.
- Clear pronunciation and a professional speaking voice.
- Ability to communicate fluently and be easily understood by U.S.-based customers and prospects.
- Comfortable presenting to customers and prospects through virtual meetings.
- Able and willing to follow a presentation script accurately without changing the approved messaging.
- Strong listening and note-taking skills.
- Excellent attention to detail and organization.
- Reliable, responsive, and able to manage multiple follow-up tasks.
- Comfortable using CRM systems; HubSpot experience is preferred.
- Proficient in PowerPoint.
- Working knowledge of Canva.
- Comfortable using LinkedIn and professional email communication.
Ideal Candidate:
- The ideal candidate is process-driven, dependable, organized, and professional.
- They should be confident when speaking with customers while also being disciplined about following instructions, documenting meetings accurately, and completing follow-up tasks on time.
Tools:
- HubSpot.
- Microsoft PowerPoint.
- Canva.
- LinkedIn.
- Professional email platforms.
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