Developer Support Engineer, Tier 3 at Recharge Payments | Torre
Developer Support Engineer, Tier 3
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Recharge Payments

Developer Support Engineer, Tier 3

Recharge Payments
Posted by
Manuela Vargas Jaramillo
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Full-time

Legal agreement: Employment

Compensation
USD107K - 140K/year
Non-negotiable
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Hybrid (United States)
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Posted about 5 years ago

Requirements and responsibilities

• Live by and champion our values: #day-one, #ownership, #empathy, #humility. • Use your strong technical and communication skills to address customer issues and provide customer feedback to ReCharge’s Product and Engineering teams. • Work with our customers’ and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences. • Collaborate with your teammates and the ReCharge Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs. • Review internal knowledge documentation to stay ahead of industry shifts and standards. • Assist your manager in process improvements by surfacing customer problems.
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