ServiceNow GRC/IRM Business Process Consultant at Smart IT Frame LLC | Torre
ServiceNow GRC/IRM Business Process Consultant
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Smart IT Frame LLC

ServiceNow GRC/IRM Business Process Consultant

Smart IT Frame LLC
Emma
Emma
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Freelance
Recurrent
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Remote (for United States residents)
Shared by
Geraldine Tovitto
 10 days ago

Responsibilities

Hiring a contract opportunity!!!!!!Job ResponsibilitiesLead less complex and smaller teams than Principal Business Process Consultants acting as the functional solution leadFocus on specializing in 12 ServiceNow offerings positioning for career advancementTranslate complex business requirements into configuration needs author user stories for agile development identify opportunities for process improvement and automation share insights with product teams and lead best practicesCoach and mentor junior team members BPC and Associate BPC on solutioning building expertise and project challenges as they ariseShare learnings and new practices across the BPC communityApply ServiceNow knowledge and GRC IRM domain expertise in customer engagements to provide optimum workflowsDesign efficient workflows based on ServiceNow GRC IRM product capabilities and leading practices ensuring that the proposed solutions meet the customers expectationsDraft user stories and train customers to create their own user stories acceptance criteria testing strategy and knowledge transfer while supporting customers in reviewing and approving themBe an active contributor of leading practices and provide expertise related to the ServiceNow platform or solutions and workflows built on the platformProvide feedback to product development to improve the product based on experiences gained with customersMaintain skills certifications on their specific workflowsQualificationsExperience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolvingThis may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry10+ years progressive experience as part of a professional services organization or equivalent educationexperienceAbility to travel up to 50Industry domain expertise in GRC IRMCreativity with comfort running projects independentlySuccess driving complex issues through analysis and resolutionExperience working collaborativelyServiceNow certifications in aligned workflowIndependently leverages AI to optimize workflows tailor customer solutions and inform strategic decisionsArticulates AI system design ethical implications and platform use cases clearly guiding peers and stakeholders in responsible valuedriven AI adoptionInterested candidate can share the resume to shanmugapriya.s@smartitframe.com
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