Required Knowledge, Skills, and AbilityBachelor’s degree is required, preferably in the field of Computer Science, Software Engineering, IT, Web Development, Library or Informational Science, or Human Computer Interaction3+ years of hands-on digital accessibility testing experience, including experience with assistive technologies, WCAG compliance, and manual testing methods2+ years of experience on a digital product team, either working as a project owner or individual contributor, working collaboratively with internal and external teams to improve products and services using digital accessibility technologies, policies, and best practicesStrong proficiency in manual testing with assistive tech: NVDA, JAWS, Dragon, Fusion, Deque, Wave, ZoomText, VoiceOver, TalkBack. Also expertise with built-in device features such as speech-to-text, text-to-speech, magnifiers, onscreen keyboards, eye gaze tech, and alternative input devices including keyboardsStrong proficiency in HTML, ARIA, and semantic markup knowledgeExpertise in auditing common and legacy systems and products to find accessibility issues, providing guidance for mitigating issues, and improving accessibility knowledge and practices within internal teamsDemonstrated understanding of user-centered design (UCD) methodologies and how to use testing data to support accessibility design problemsStrong understanding of responsive web design principles, techniques, and frameworksExperience testing and assessing accessibility issues on internal business processes, including case management and data collection systemsCreative out-of-the box thinking to provide solution-oriented guidance for optimizing digital assets using the latest digital accessibility techniques and toolsCan work both independently and collaboratively to help advance a program’s accessibility standardsExperience as a mentor or coach for other product and service testers to promote stronger consistency and standardsStrong interpersonal and communication skills, including the ability to clearly present data and analysis, as well as the ability to receive feedback on your workExpert in facilitating the integration of test data to support analysis and remediation processesStrong ability to create and maintain documentation and best practice testing methodologies across multiple systems and functional areas
