Remote Customer Service Team Manager at AO Globe Life | Torre

Remote Customer Service Team Manager

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Full-time

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Remote (anywhere)
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Emma of Torre.ai
16 days ago

Responsibilities


Want a career that rewards hard work with real results? We offer an opportunity for motivated individuals to grow, lead, and succeed in a flexible, work-from-anywhere environment.This role involves working with different associations, explaining benefits, and providing support to families in need. You’ll be part of a remote team dedicated to meeting with members and ensuring they receive the guidance they need.To thrive, you must have strong dedication, discipline, and time management skills. Working from home isn’t easy—it’s for someone who knows how to stay focused and create growth opportunities during key moments.Whether you’re a recent graduate, changing careers, or seeking an opportunity to earn more, this could be the perfect fit. Apply today to hear more about our compensation structure, suggested schedule, and growth opportunities!What You’ll Gain100% remote work environment from anywhere in the United StatesFlexible scheduling designed to support work-life balancePre-qualified client consultations provided — no cold outreach requiredComprehensive training and licensing supportMonthly and quarterly performance bonusesEquity opportunities for qualifying team membersLeadership development and advancement opportunitiesCollaborative, mission-driven team cultureWhat You’ll DoConduct scheduled virtual consultations with clients through ZoomUnderstand client needs and explain available benefit optionsGuide individuals and families through the enrollment processMaintain accurate digital records and follow-up communicationProvide high-quality client support and build lasting relationshipsParticipate in ongoing training sessions and team meetingsWho Thrives in This RoleStrong communicators with a client-focused mindsetOrganized professionals who work well independentlyIndividuals comfortable using video conferencing and digital toolsCandidates motivated by growth and professional developmentCustomer service or client-facing experience is helpful but not requiredRequirementsAuthorized to work in the United StatesReliable internet connectionWindows-based laptop or desktop computer with webcamAbout AO Globe LifeFor more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly partners with unions, credit unions, and veteran organizations to help families access financial protection and peace of mind.With a growing remote-first workforce and a strong culture of mentorship and professional development, AO Globe Life continues to offer meaningful career opportunities for individuals who want to make a real impact.Apply today to begin building a flexible remote career helping families nationwide.