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Requirements and responsibilities
ABOUT THE ROLEA fast-growing marketing company that serves medical aesthetics professionals is looking for Appointment Setters to join a dedicated managed team. The company generates leads through paid advertising for its clients — med spas, aesthetic clinics, and medical professionals — and appointment setting is a core part of the service.Currently at 13 clients and scaling to 50 within 60 days, this is a ground-floor opportunity to join a company in rapid growth mode. You'll be the first voice a potential patient hears after they express interest, and your job is to turn that interest into a booked appointment — quickly, warmly, and consistently.This role is ideal for someone who knows the aesthetics world firsthand, thrives on high-volume outreach, and shows up every single day ready to perform. The current pain point is inconsistency — the team needs people who are skilled AND reliable.KEY RESPONSIBILITIESHigh-Volume Outbound CallingMake 400+ dials per day using a power dialer systemContact new leads within 5 minutes of submission (speed-to-lead is the top priority)Cycle through older uncontacted leads after hitting all fresh leadsManage leads for up to 3 clients simultaneouslyAppointment BookingBook qualified appointments for med spa and aesthetics clientsTarget 40+ booked appointments per client per monthConfirm appointments via text/call and reduce no-show ratesMaintain accurate records in GoHighLevel (GHL)Lead ManagementWork company-generated leads — no cold prospecting requiredPrioritize leads by recency and engagement levelFollow structured call scripts while maintaining a natural, warm toneTrack and report daily KPIs (dials, contacts, appointments booked)SCHEDULECore Hours: 9:00 AM – 5:00 PM EST, 5 days per weekWeekend Coverage: ~4 hours Saturday + ~4 hours Sunday (staggered shifts across the team)Rotation Model: Some setters work Mon–Fri, others Tue–Sat — each person gets 1–2 days off per weekIMPORTANT NOTESThis isn't a role where you'll be making cold calls to uninterested strangers. Every lead you contact has already raised their hand — they clicked an ad, filled out a form, and expressed interest in a treatment. Your job is to be fast, warm, and helpful. The people who thrive here are the ones who genuinely understand the aesthetics space, care about connecting with people, and show up consistently. If you're skilled but unreliable, this isn't the right fit. If you're dependable, high-energy, and know what it feels like to walk into a med spa — we want to hear from you.RequirementsIDEAL CANDIDATE PROFILERequirements1–2 years minimum experience in appointment setting or high-volume outbound callingNeutral American or Canadian accent — required (US-based or Latin America both welcome)Familiarity with GoHighLevel (GHL) or similar power dialer / CRM systemsComfortable making 400+ dials per day in a fast-paced environmentPersonal familiarity with med spa or aesthetic treatments (Botox, fillers, etc.) — you understand the client's world because you live in itReliable and consistent — showing up on time, every shift, is non-negotiableSelf-motivated and able to work independently from a home officeMust provide your own laptop (no other equipment required)Available to work 9:00 AM – 5:00 PM EST, Monday through FridayWilling to cover weekend shifts (~4 hours Saturday + ~4 hours Sunday on a staggered rotation)Nice to HaveBilingual (Spanish) — the company serves practices in Miami and Houston with Spanish-speaking patientsExperience in medical, health, or beauty industriesFamiliarity with appointment-setting metrics and KPI trackingPrevious experience working with marketing agencies or lead generation companiesBenefitsCOMPENSATION & BENEFITSGuaranteed Floor: $3,000/month — guaranteed as long as you hit a minimum lead-contact threshold (you're making the calls, you get the floor)Commission: $50 per booked appointmentBreakeven: 60 appointments/month to exceed the floor
Optionally, you can add more information later (benefits, pre-screening questions, etc.)