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Pool Contreras Martinez

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Mexico City, Mexico
Contact Pool regarding: 
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Full-time jobs

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Résumé

Jobs verified_user 0% verified
  • Microsoft México
    Technical Support Coordinator
    Microsoft México
    Jul 2024 - Current (1 year 10 months)
    Accountable for all the technical support engineers at Mexico, Guatemala, Costa Rica, El Salvador, Panamá y Puerto Rico, review and tracking SLA, reporting performances area to regional leader based in US.
  • G
    IT Director
    GRUPO AMACARGA
    Jul 2024 - Current (1 year 10 months)
    Accountable for IT area in 3 organizations: Validacarga (1,500 Clients), Amacarga (240 partners) and Instituto Logístico (300 clients), Vendor Management, IT Projects with PM methodology. Budget Management. Presentations to Board. Presales Support, Budget Management Projects: Implementing |Implementing | Project
  • G
    IT Director
    GREENGATES SCHOOL - NORD ANGLIA|
    Mar 2024 - Current (2 years 2 months)
    Commitment and accountable for all IT Strategy, Reporting to EUA and General Director in Mexico. Support 150 teachers, 100 staff and 1000 students, Responsible for Nav-Bc ERP, I-Sams Software and infrastructure hybrid (Azure and Google Cloud), member of Team leadership for Mexico, Willing to migrate all IT infrastructure in less of 4 months on Summer break (76 Meraki Access Points, 16 Switches Meraki of 42 ports, 500 nodes Cat 6A+, replace fiber optical for 8 IDF and Firewall Change for a Fortinet 201F), Define and manage budget for IT (Capex y Opex), Team building and develop agile team focus in an excellence service. |
  • A
    IT Infrastructure Manager
    AVANTE TEXTIL (Optima Store)
    Jan 2024 - Current (2 years 4 months)
    Accountable for all IT Infrastructure strategy and operation at Avante Textil Group (Manufacturing Plants, Retail, Real State and E-commerce), Responsible for correct operation for three ERPs: SAP R3 (Retail), M3 (Manufacturing) and Navision (Real State). Leading correct operation for 250 stores with Aptos POS. Attending around 10,000 users for the group, design equipment and software standard. Managing budget for IT. Develop agile team focus on an excellence service. Projects: Reorganization for Technical support area to optimize budget and reduce headcounts | Migration MPLS links to VPNs Site 2 Site (8 sites) to reduce costs ($35k usd yearly) | Action plan for improvement Perimeter Security and Security | ITSM tool Implementation based on
  • A
    IT Infrastructure Manager
    AVANTE TEXTIL (Optima Store)
    Jan 2024 - Current (2 years 4 months)
    Accountable for Technical support level 1,2 and 3, Datacenter and Telecommunications areas. IT Support to 220 stores at Mexico wide and 6 manufacturing plants around 3,000 users. Vendor Management for some key providers. Presentations to CEO and owner. Implement business and IT Projects with PM methodology. Budgets Management. Projects: Implementing | | | |
  • Grupo AXO
    IT Sr Manager
    Grupo AXO
    Jan 2018 - Jun 2018 (6 months)
    Accountable for IT Operational at all offices, Distribution Centers and 700 Stores within Grupo Axon Mexico and Chile, Leading ERPs such as SAP B.O. and Proscai, Responsible for the implementation and support of the points of sale with Retail Pro, Proscai and Aptos, Budget Management for 3 Cost Centers, Vendor Management, Alignment of projects and operation with Frameworks such as: Itil, Scrum, Kanban and PM. Projects: Restructuring Service Desk Process | Implementation of KPI´s on IT area | SLA on 98% accomplish | Migration of POS to 150 in one night. | SAP B.O Upgrade for Chile Company
  • D
    Infrastructure & End User Manager|
    DR PEPPER SNAPPLE GROUP COMPANY (Penfiel)
    Jan 2010 - Jun 2010 (6 months)
    Accountable for all infrastructure areas (Technical support, Datacenter, Telecommunications to 35 Distributions centers and 2 HQ. Manage at least 30 projects over the PM methodology, Budget Manage around 2MD per year. Vendor Management. Reporting to Brazil and US. Projects: | | |
  • B
    Technical Support Coordinator
    BASHAM RINGE & CORREA
    Jan 2002 - Jul 2002 (7 months)
  • U
    Technical associate
    UNISYS DE MEXICO
    Jan 2000 - Dec 2023 (24 years)
Education verified_user 0% verified
  • Escuela de Negocios Europea de Barcelona
    Global MBA
    Escuela de Negocios Europea de Barcelona
  • P
    PMO
  • I
    Information security fundamentals
  • B
    BACHELOR'S DEGREE
Projects (professional or personal) verified_user 0% verified
  • Grupo AXO
    Upgrade de Sap B1 version 8 a Sap b1 version 10
    Grupo AXO
    Jan 2021 - Sep 2021 (9 months)
    Actualizar Sb1 de la version 8 a la version 10
  • A
    Migracion de M3 OS as/400 a M3 Windows
    Avante Textil SA de CV
    Sep 2017 - Apr 2018 (8 months)
    Migrar el ERP de manufactura en avante de un ambiente en AS/400 a un ambiente Windows.
  • Grupo Peñafiel
    Implementacion de SAP R3
    Grupo Peñafiel
    Feb 2009 - Nov 2009 (10 months)
    Implementacion de SAP R3
  • D
    Desk|
    Service Web Portal with Mexican Border SAT IPPBX Elastix 50 users eLearning with Joomla| New office
  • M
    Migrations from Lotus Notes to Exchange 2000
    mailboxes Co allocates applications servers to Toronto Hosting DRP Implementing Service Desk services
  • I
    I-Sams Implementation
    Nav Renew all local infrastructure in 4 months | Aligned with CIS (Cybersecurity) controls, getting 75%. | Identity Management implemented.
  • 2
    2012
    AD Implementing Avaya IPPBX 650 users Migration of Exchange 2013 Implementing a DRP environment Implement a HA with less of 5 min of loses.