Philip Carreon

Client Success Manager

CrewBloom

Dec 2024 - May 2025 (6 months)

Serve as the main point of contact for assigned clients, fostering trust and loyalty. Onboard new clients smoothly and ensure a successful transition to our services. Monitor client health metrics and usage data to proactively address challenges. Collaborate with internal teams (sales, product, support) to advocate for client needs. Drive renewals, upsells, and long-term client engagement. Educate clients on product updates and best practices to maximize satisfaction. Troubleshoot issues and ensure swift, effective resolutions.

Client Success Manager

BVA

Jan 2021 - Jan 2022 (1 year 1 month)

Act as the go-to person for your clients, building strong, trust-based relationships. Guide new clients through a seamless onboarding experience and set them up for success. Keep an eye on client engagement and performance data to catch and tackle issues early.

Operations Manager

BVA

Jan 2021 - Dec 2024 (4 years)

Oversee daily operations and staff. Improve workflows and reduce costs. Monitor performance and ensure quality service. Manage budgets and resources efficiently. Ensure compliance with company policies and regulations. Work with vendors and suppliers.

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First Officer

Philippines AirAsia

Sep 2020 - Dec 2021 (1 year 4 months)

Assist the Captain in flying the aircraft safely, following all protocols and aviation regulations. Lead pre-flight checks and coordinate with crew to ensure smooth, on-time departures. Monitor systems, weather, and navigation in-flight—adjusting as needed for optimal safety and performance.

Client Sucess Manager

Emirates

Jun 2016 - Sep 2020 (4 years 4 months)

Build strong client relationships as their primary contact, earning trust through consistent support. Welcome and guide new clients through a smooth onboarding process, setting the stage for long-term success. Track client engagement and product usage to identify and resolve potential issues early.

X

Lead Line Chef

Xanterra Parks and Resorts

Mar 2012 - Jun 2016 (4 years 4 months)

Supervise and coordinate activities of line cooks at assigned stations. Prepare and plate menu items accurately, efficiently, and to quality standards. Ensure cleanliness and organization of the station, following food safety and sanitation regulations. Assist with training and mentoring new kitchen staff.

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