Philemon Adeleye

Airbnb Co-Host (Campaign)

Airbnb

Dec 2024

• Managed guest communication, including inquiries, booking confirmations, and check-ins. • Coordinated cleaning and maintenance to ensure a high standard of hospitality. • Assisted with pricing strategies and listing optimization to maximize occupancy. • Provided local recommendations and support to enhance the guest experience. • Handled guest issues and conflict resolution to maintain positive reviews. • Monitored property supplies and restocked essentials as needed.

Sales Associate (Remote) Freelance

TRANSLAYTE

Sep 2024 - Current (2 years 2 months)

• Identified and engaged potential clients through outbound calls, emails, and LinkedIn outreach. • Assisted customers in selecting appropriate translation services based on their needs. • Managed and followed up on leads to drive conversions and meet sales targets. • Maintained strong client relationships to ensure satisfaction and repeat business. • Coordinated with internal teams to ensure seamless service delivery. • Provided detailed information on pricing, processes, and service timelines. • Negotiated and closed deals with businesses and individual clients. • Tracked and updated sales activities in CRM for reporting and analysis.

Cold Caller/ Sales Development Representative

Carolina Logistics Inc

Jul 2023 - May 2024 (11 months)

• Selling via outbound channels such as warm or cold calls, emails to prospective clients with leads • Scheduling callbacks and future opportunities. • Identifying customer needs and communicating client's proposition and closing deals with clients • Managed 100+ outbound calls and 50+ inbound calls daily. • Scheduling and dispatching drivers, work crews, vehicles, or equipment to appropriate locations according to predetermined schedules, customer requests, or immediate. • Managed customer service satisfaction by providing updated eta and location of drivers. • Increased the customer satisfaction rate by 25% by improving the customer service. • Determined the nature of the call and deployed the proper units and equipment needed wit

B

Digital & Product Marketer

BRANDDRIVE SYSTEMS LIMITED

May 2023 - Jun 2023 (2 months)

• Online and Offline sales • Email and SMM Marketing • Leads generations and closing of business deals.

A

Appointment Setter/Cold Caller

Feb 2023 - Mar 2023 (2 months)

• Cold Calling and Outreach: Call prospective clients to introduce the company's products or services. • Lead Qualification: Assess leads' interest level and qualification based on predetermined criteria. • Scheduling Appointments: Arrange meetings between potential clients and the sales team, ensuring both parties' availability. • Follow-up Communication: Conduct follow-up calls or emails to confirm appointments and provide necessary details. • Relationship Building: Establish and nurture positive relationships with potential clients to build trust and rapport. • Feedback Reporting: Provide feedback to the sales and marketing teams regarding client responses, objections, and trends observed during calls. • Goal Achievement: Work tow

O

Social Media Handler (Volunteer)

OCEANBLUE ENTERPRISE

Jan 2021 - Sep 2022 (1 year 9 months)

• Marketing Campaign Management • Email Marketing • Content Writing • SMM Management • Community Management

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Front Desk Coordinator

WOOD-ET AL LIMITED

Oct 2018 - Mar 2020 (1 year 6 months)

• promptly, professionally, and courteously receives and assesses all incoming telephone calls /Inquiries and re-directs said call or message to its appropriate beneficiary. • Collect, sort, distribute, and prepare mail, messages, or courier deliveries. • Ensure receipt of magazines and newspapers for the office and ensure display of the latest version in the reception as well as removal of the outdated ones • Greet persons entering the establishment, determine the nature and purpose of the visit and direct or escort them to specific destinations. • To always maintain office decorum and a high degree of quality communication between the various parties concerned • Performs office tasks as necessary for the presentation of a profession

D

Sales Executive

Drinks Affairs Limited (A Subsidiary of Guinness Nigeria PLC.)

Sep 2017 - Sep 2018 (1 year 1 month)

• Establish, develop, and maintain positive business and customer relationships. • Present, promote, and sell products using solid arguments to existing and prospective customers. • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs. • Maintaining accurate records. • Negotiating contracts and packages. • Reviewing sales performance • Keeping abreast of best practices and promotional trends. • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products.

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Philemon Adeleye

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