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Pablo andres gutierrez arenas

About

Detail

Customer service technical support
Bogota D.C., Colombia

Contact Pablo regarding: 

work
Full-time jobs
Starting at COP5M/month ~USD1.19K/month

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • A
    Technical Support / Customer Service/Sales
    ASURION AT&T,
    Feb 2022 - Current (3 years 3 months)
  • A
    Agent Advisor- Tech-SME-Customer Service/Sales
    ACCEDO-247-BestBuy,
    Feb 2020 - Feb 2022 (2 years 1 month)
    • Front line agent advisor. Trained agents to be front line agents. Floor transition process. QA, KPI, feedback/coaching sessions. Customer service, Tech Lead, Tech Trainer Assistant, Remote Services during and after Pandemic
  • C
    Construction
    Jan 2016 - Jan 2019 (3 years 1 month)
    Home Remodeling-Independent Helper • Basic plumbing repairs and replacement • Electrical wiring and lighting • Flooring and carpeting • Framing, insulating, wall and ceiling sheet-rock placement
  • R
    Cook Prep
    Ridgewood Golf Country Club,
    Jan 2014 - Jan 2015 (1 year 1 month)
    • Assisted the Sushi Chef preparing meals, sushi, baking cakes, pizza, making salads, and putting together entrees per order • Assisted the Banquet Chef preparing meals, chopping vegetables, meats, and putting together entrees per order • Detailed oriented, and followed all rules to maintain high quality, clean, and safe working environment
  • C
    Quality Assurance of Stencil
    CuttingEdgeStencils,
    Jan 2012 - Jan 2015 (3 years 1 month)
  • A
    Temporary position Accounting Assistant
    Anthony Enrico DPM,
    Jan 2010 - Jan 2011 (1 year 1 month)
    • Record keeping and filing • Verification of the accuracy of invoices, accounting documents and records
  • B
    Housekeeping & Building Maintenance Manager
    Bendiner & Schlessinger Lab
    Jan 2007 - Jan 2014 (7 years 1 month)
    • Coordinated work activities among the housekeeping staff. • Cleaned and sanitized work stations and lab equipment following all procedures. • Painted walls, and floor when needed. • Stripped wax off floor and applied necessary coats of wax. • Performed basic electric and plumbing repairs. Reassurance customer satisfaction, safe-place and State compliances
  • M
    Maintenance/Housekeeping Supervisor
    Mature Environment, Inc.,
    Jan 2002 - Jan 2010 (8 years 1 month)
    • Managed all items and performance incoming inspections per state regulations. • Created and updated inspection reports for new items and existing items. • Prepared apartments for new residents to move in. • Maintained and repaired HVAC units. • Performed basic electric and plumbing repairs. • Applied coats of paints were necessary. • Maintained and increased a high level of service to our customers. • Modified inspection reports as needed when out of compliance. • Assigned workers their duties and inspected there work for conformance • Investigated complaints regarding housekeeping service and equipment, and took corrective action • Coordinated work activities among the maintenance and housekeeping department. • Conducted orie
  • Kmart
    Customer Service Representative
    Kmart
    Jan 2001 - Jan 2002 (1 year 1 month)
    • Assisted customers with merchandise selection & concerns/issue • Processed cash and credit transactions/ ensure accuracy for daily register • Monitored inventory levels/stocking, organizing shelves, and ensure merchandise is properly displayed • Trained new employees, and prepared schedules • Performed opening and closing procedures/ prepared inventory reports to management
  • P
    Electronic Systems Technician
    Panurgy,
    Jan 2010 - Jan 2012 (2 years 1 month)
    • Assembling and repairing electronic devices and associated parts • Configure, test, troubleshoot, repair and calibrate electronic equipment • Electrical testing procedures
Education verified_user 0% verified
  • G
    Google I.T Professional
    Feb 2023 - Current (2 years 3 months)
  • M
    Certificate in the ManageFirst Nutrition 2.0 Program
    ManageFirst National Restaurant Association
    Jan 2019 - Dec 2019 (1 year)
  • S
    Certificate in the ServSafe Program
    ServSafe National Restaurant Association
    Jan 2019 - Dec 2019 (1 year)
  • Devry University
    Associate in Applied Science in Business Administration, Accounting
    Devry University
    Jan 2009 - Jan 2012 (3 years 1 month)