Enterprise Sales Development Representative at Dialpad | Driving Growth for Enterprise Organizations Through Unified AI Communications
Texas, United States
Passionate about life, learning, and success; with an extensive background in customer service, sales, and management.
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Résumé
Jobs
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Enterprise SDR (Inbound, Level II)
Dialpad
Oct 2025 - Current(7 months)
Sales Development Representative
Dialpad
Jan 2025 - Oct 2025(10 months)
• Managed inbound sales pipeline for SMB and mid-market accounts across the U.S. and Canada.
• Qualified high-intent leads through chat, calls, and email, converting them into valuable sales opportunities.
• Recognized by leadership for exceptional responsiveness and consistently exceeding monthly opportunity goals.
Assistant Manager
Nordstrom
Jul 2023 - Jan 2025(1 year 7 months)
•Recruit, hire, train, develop and motivate your team – their success is your success
•Assist the department manager in achieving department volume and productivity goals by developing and executing a business plan
•Ensure salespeople are delivering outstanding customer service by teaching, coaching and leading by example
•Work with the department manager to ensure merchandising and presentation standards are met
•Build long lasting relationships and create a loyal customer following by actively selling on the floor
•Assist the department manager in ensuring accurate inventory management and achieve shrinkage goals
Customer Relationship Management Coordinator
Nordstrom
Oct 2022 - Jul 2023(10 months)
•The ideal customer relationship coordinator (CRC) leads and executes store customer relationship initiatives and programs through subject matter expertise, collaboration, and influence
•Partners with various levels of the pyramid to drive successful business outcomes
•Directly execute Get Connected program, Megalist outreach, and other outreach lists
•Self-motivated and driven to achieve appointment goals and sales results from lists
•Actively seeks to increase business through email and phone outreach
•Decision makers on procedure to offer customers best personalized experience
•Book appointments for customers to work with sellers through BLVD requests or list contact
•Partner with Store Managers in bringing customer initiatives to life i
Stylist
Nordstrom
Aug 2021 - Oct 2022(1 year 3 months)
•Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media)
•Seek industry trends and product knowledge to maintain expertise
•Initiate service consultations by asking open-ended questions to learn the customer's preferences and needs
•Build lasting relationships with customers by following up on purchases, suggesting new products and inviting them to upcoming events
•Grow sales by focusing on appointment-based selling, utilizing technology and opening new Nordstrom Rewards accounts
•Be an entrepreneur, create events in the store, and network in the community
C
Personal Assistant
Cynthia Cazort Collins
Aug 2019 - Mar 2020(8 months)
Online shop manager
Organizing garment lines
Sewing last minute touch-ups
Education
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Bachelor's degree, Business Minor, Fashion Management