Staff Software Engineer
Glean
Jul 2019 - Current (6 years 10 months)
• Spearheaded the design and development of a tenant-isolated data ingestion system using TypeScript, Node.js and AWS RDS to securely integrate with external SaaS APIs and sync millions of documents daily with fault tolerance and dynamic rate-limit handling. • Developed Glean AI Assistant system using Python, FastAPI, LLMs and RAG pipelines to automate multi step workflows across enterprise tools, integrating with third-party APIs like Jira, Slack, and Salesforce to reduce repetitive knowledge lookups and status updates by 40%. • Architected and implemented scalable, service-level microservices in Golang using Gin and gRPC, leveraging goroutines and channels for high-concurrency request handling, which enabled real-time data access and r