Peter Alexander Lujan

E

Director of Operations

Epic Hospitality (Islander 71 and Mex 1 Local Cantina)

Sep 2022 - Jan 2024 (1 year 5 months)

• Strategically transformed and effectively scaled high-volume operations across two distinct brandings and 500+ staff, driving $26MM+ annual revenue. • Revitalized menu offerings for both brands; introduced upscale dishes, LBW choices, and a raw bar at Islander 71. Achieved a 47% boost in average spend, from $32 to $47 per patron. • Championed robust training initiatives and SOPs across HR, inventory, and QC domains. Realized a 200% surge in profitability while enhancing customer satisfaction by 40%. • Strategized with culinary and service teams, initiating promotions and events that boosted brand visibility, increasing off-peak footfall by 22%, and enhancing community ties. • Orchestrated diverse event menus, spanning buffet, family,

K

Area Director

KBP Brands

Oct 2018 - Sep 2022 (4 years)

• Directed 7 Area Coaches, 44 Managing Partners, and 880+ staff members across 12 dual-brand restaurants including: Taco Bell, KFC, KFC Buffet, Long John Silvers, and A&W ($72MM in annual revenue); positioning multiple units in the company's top 10% performance bracket. • Spearheaded the successful opening of 15+ restaurants and drove the strategic acquisition of 4 pivotal businesses. • Systematically optimized sales and profit; honed KPIs through focused regional alignment, advanced communication strategies, and team empowerment, resulting in a robust 28% uplift in EBITDAR.

Area Manager

Chipotle

Mar 2015 - Oct 2018 (3 years 8 months)

• Achieved the company's top sales performance across nine restaurants and managers ($26MM in annual revenue) by revitalizing a lagging region, propelling it from the bottom 25% to the top 1% within a year. • Successfully opened five new restaurants that exceeded sales and cash flow plan by 29%, with one location being the only flourishing pick-up window restaurant earning 40% of their business through pick-up orders.

Area Manager

GameStop

Jun 2005 - Mar 2015 (9 years 10 months)

• Directed 17 General Managers across 17 retail stores, generating $24MM in annual revenue.

Peter Alexander Lujan

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Peter's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.