Operations Manager & Senior Project Manager
Ubicutus App.
Nov 2018 - Dec 2023 (5 years 2 months)
• Operational leadership: Optimized processes, managed resources, and prioritized projects, resulting in a 30% increase in project profitability. Standardized over 70% of internal processes, enhancing efficiency and quality. • Design and development project management: Led projects from conceptualization to final delivery, ensuring client satisfaction. Successfully launched 12 products to market. • Team development: Trained and mentored new talent, fostering a culture of continuous improvement. Reduced team turnover and increased employee retention by 80% (average tenure of over 2 years). • Strategic management: Prioritized projects and allocated resources to meet business objectives. Achieved on-time delivery for over 85% of projects.
