Penny Garza Founder at The Penny Magic

Founder

The Penny Magic

Jan 2022 - Current (4 years 10 months)

Helping businesses and entrepreneurs document knowledge, create processes, and automate for efficiency — so you can do more with less!

Clients we have served include the following industries:
- Recruiting and Staffing
- Creative and Design
- Audio Production Studios
- Handcrafted Shutters
- Laundromats
- Entrepreneur Coaches
- Independent Business Consultants

Director Of Operations

MeritConsulting

Dec 2020 - Oct 2022 (1 year 11 months)

• Plan, oversee, and manage operation across multiple business lines. Highlighted accomplishments include:
+ Primary company scaled 422% in personnel in 13 months
+ Primary company revenue scaled 48.97% in 12 months
+ Assisted in complete rebrand
+ Created, implemented, and automated processes across all companies
• Draft, execute, and manage contracts and agreements with vendors, clients, contractors, and employees
• Build and maintain relationships with leads, external partners, Fortune 500 clients, and vendors
• Manage procurement processes; coordinate material and resource allocation
• Ensure company runs with legality and conformity to established regulations
• An

HR Manager / Office Operations Manager

Optimus People Solutions Delivered

Mar 2016 - Feb 2020 (4 years)

HR Manager:
• W2 and 1099 management (70%/30%) across multiple states
• H1B and O1 Visas and Green Card sponsorship applications
• On-boarding (60+ employees annually);
• Off-boarding;
• Benefits selection, enrollment, and management;
• Time sheet tracking and management;
• Expense reports
• Payroll prep
• Client, Candidate, Contractor, and Employee contracts, agreements, and execution thereof

Operation Manager:
• Office Management
• Re-structure, create, and document workflow processes and procedures
• Basic IT Management (initial troubleshooting; rewiring/setting up desks; initializing new computers)
• Coordination and communication with on-site and remote employe

Business Operations Manager

MeritConsulting

Jan 2020 - Dec 2020 (1 year)

• Oversee and manage operations across multiple business lines
• Manage all aspects of HR (onboarding, payroll, benefits, etc)
• Client Management
• Vendor Management
• Serve as consultant to clients for various projects

Organizational Engineer

ProSteem Carpet Care

Mar 2015 - Jan 2016 (11 months)

• Operations Management
• Re-structure and create administrative processes
• Analyze processes and procedures to make informed suggestions on quality improvement
• Office administration, includes computer and website maintenance and updates
• Marketing liaison, includes working with developers and designers, target audience identification, etc
• Create and streamline processes and procedures
• Assist in office as-needed

T

Office Manager / Personal Executive Assistant

Team Never Quit

Nov 2013 - Mar 2015 (1 year 5 months)

TNQ
• Office administration and operations.
• Assist in planning and executing a variety of events (Speaking Tours, Golf Tournaments, Fund Raisers, etc.).
• Social media management

TNQ Speakers
• Potential client contact, communications, and relationship building
• Draw contractual agreements between speaker, client, and TNQS
• Schedule, book travel, and plan/execute itineraries for each speaker’s events
• Attend events as handler to the speaker(s)

TNQ Foundation
• Helped establish a new 501(c)(3) on behalf of the Luttrells
• Assisted foundation manger with event planning
• Assisted with grant writing

Marcus & Melanie Luttrell (and family)
• Book travel

Business Operations Manager / PEA to CEO

Beefy Marketing

Jan 2013 - Jan 2015 (2 years 1 month)

• Payroll
• Quarterly, State Unemployment, and Sales Taxes
• CEO Assistant

Manager

ChickfilA

Jun 2008 - Mar 2012 (3 years 10 months)

HR (hire, train, terminate), office work, inventory, scheduling, managing shift, leading the team, setting/accomplishing goals, accounting, labor management, etc.

H

Assistant Office Manager

Hettie Lou Brooks Ministries

Jul 2006 - Jun 2008 (2 years)

Maintained databases; mass mail-outs; assisted in organizing monthly meetings; streamlined processes; responsible for most correspondence (letters, emails, etc); general receptionist duties (mail, phone, email, etc); assisted in executing 6 yearly weekend conferences (3 in the fall, 3 in the spring).

S

Assistant Office Manager

SETHSA Southeast Texas Home School Association

Sep 1998 - May 2004 (5 years 9 months)

Penny Garza

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Penny Garza

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