Penny Garza Founder at The Penny Magic

Founder

The Penny Magic

Jan 2022 - Current (4 years 6 months)

Helping businesses and entrepreneurs document knowledge, create processes, and automate for efficiency — so you can do more with less! Clients we have served include the following industries: - Recruiting and Staffing - Creative and Design - Audio Production Studios - Handcrafted Shutters - Laundromats - Entrepreneur Coaches - Independent Business Consultants

Director Of Operations

MeritConsulting

Dec 2020 - Oct 2022 (1 year 11 months)

• Plan, oversee, and manage operation across multiple business lines. Highlighted accomplishments include: + Primary company scaled 422% in personnel in 13 months + Primary company revenue scaled 48.97% in 12 months + Assisted in complete rebrand + Created, implemented, and automated processes across all companies • Draft, execute, and manage contracts and agreements with vendors, clients, contractors, and employees • Build and maintain relationships with leads, external partners, Fortune 500 clients, and vendors • Manage procurement processes; coordinate material and resource allocation • Ensure company runs with legality and conformity to established regulations • Analyze efficiency of business procedures; reco

HR Manager / Office Operations Manager

Optimus People Solutions Delivered

Mar 2016 - Feb 2020 (4 years)

HR Manager: • W2 and 1099 management (70%/30%) across multiple states • H1B and O1 Visas and Green Card sponsorship applications • On-boarding (60+ employees annually); • Off-boarding; • Benefits selection, enrollment, and management; • Time sheet tracking and management; • Expense reports • Payroll prep • Client, Candidate, Contractor, and Employee contracts, agreements, and execution thereof Operation Manager: • Office Management • Re-structure, create, and document workflow processes and procedures • Basic IT Management (initial troubleshooting; rewiring/setting up desks; initializing new computers) • Coordination and communication with on-site and remote employees and contractors • Annual community service outreach project planning and

Business Operations Manager

MeritConsulting

Jan 2020 - Dec 2020 (1 year)

• Oversee and manage operations across multiple business lines • Manage all aspects of HR (onboarding, payroll, benefits, etc) • Client Management • Vendor Management • Serve as consultant to clients for various projects

Organizational Engineer

ProSteem Carpet Care

Mar 2015 - Jan 2016 (11 months)

• Operations Management • Re-structure and create administrative processes • Analyze processes and procedures to make informed suggestions on quality improvement • Office administration, includes computer and website maintenance and updates • Marketing liaison, includes working with developers and designers, target audience identification, etc • Create and streamline processes and procedures • Assist in office as-needed

T

Office Manager / Personal Executive Assistant

Team Never Quit

Nov 2013 - Mar 2015 (1 year 5 months)

TNQ • Office administration and operations. • Assist in planning and executing a variety of events (Speaking Tours, Golf Tournaments, Fund Raisers, etc.). • Social media management TNQ Speakers • Potential client contact, communications, and relationship building • Draw contractual agreements between speaker, client, and TNQS • Schedule, book travel, and plan/execute itineraries for each speaker’s events • Attend events as handler to the speaker(s) TNQ Foundation • Helped establish a new 501(c)(3) on behalf of the Luttrells • Assisted foundation manger with event planning • Assisted with grant writing Marcus & Melanie Luttrell (and family) • Book travel - ground transportation, private/commercial air, lodging, itineraries. • Logistics -

Business Operations Manager / PEA to CEO

Beefy Marketing

Jan 2013 - Jan 2015 (2 years 1 month)

• Payroll • Quarterly, State Unemployment, and Sales Taxes • CEO Assistant

Manager

ChickfilA

Jun 2008 - Mar 2012 (3 years 10 months)

HR (hire, train, terminate), office work, inventory, scheduling, managing shift, leading the team, setting/accomplishing goals, accounting, labor management, etc.

H

Assistant Office Manager

Hettie Lou Brooks Ministries

Jul 2006 - Jun 2008 (2 years)

Maintained databases; mass mail-outs; assisted in organizing monthly meetings; streamlined processes; responsible for most correspondence (letters, emails, etc); general receptionist duties (mail, phone, email, etc); assisted in executing 6 yearly weekend conferences (3 in the fall, 3 in the spring).

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Assistant Office Manager

SETHSA Southeast Texas Home School Association

Sep 1998 - May 2004 (5 years 9 months)

Penny Garza

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