Penelope Caine

Review all pertinent functional and technical information from functionality from the user's perspective. Assess the impact of product changes on curriculum to be delivered. Drive user adoption and support user learning. Write high quality content that complies with company style standards and is appropriate for the intended audience. Implement internal curriculum strategy and standards. Recognize industry concepts, terminology and business processes. Understand usability and accessibility best practice and participate in user needs analysis. Specialties: Skills gap and competency analysis. How to identify individual and team training needs to ensure all personnel have the required skills to perform their job effectively. Designing Training programs, risk analysis, cost vs. benefits to the business. Evaluating training. The 8 process methodology, the 8 principles that make the framework for planning and running projects, and 4 specialist techniques of controlling projects.