Pedro Ramírez Carranza
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Pedro Ramírez Carranza

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Front end dev / Helpdesk tier 2
Mexico City, Mexico

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Résumé

Jobs verified_user 0% verified
  • Towa Software
    IT helpdesk and computer systems engineer
    Towa Software
    Apr 2022 - Current (2 years 11 months)
    Software & hardware troubleshoot by a ticket system (Jira). Active directory management. New users capacitation. Customer service by calls and chats.
  • B
    IT Helpdesk - Sells
    Brinks Home Security Holdings Inc
    Oct 2021 - Jan 2022 (4 months)
    Cameras and key fob troubleshoot. Customer service. Offer an upgrade for a better price to the customer.
  • C
    Developer Front-end Junior
    Clik Graphics
    Oct 2021 - Feb 2022 (5 months)
    Developed projects for local companies, I did UX and UI design and improved the performance of our apps.
  • S
    Computer System Technician
    Sensalud Integral S.A.S
    Apr 2019 - Jan 2021 (1 year 10 months)
    Printer systems installation for companies and service. We had partnerships with Sharp and Epson.
Education verified_user 0% verified
  • C
    Google Workspace administration & Google Workspace management
    Coursera – Google Cloud
    Jan 2024
  • U
    IT Certificates and courses.
    Udemy, Harvard University
    Jan 2021 - Jan 2023 (2 years 1 month)
  • Universidad Autónoma de Ciudad Juárez
    Computer systems engineer career
    Universidad Autónoma de Ciudad Juárez
    Jul 2017 - Jan 2022 (4 years 7 months)