MBA, Agile Coach, Scrum Master, PMP and Computer Science Engineer with over 15 years' experience in project formulation, evaluation, and management; as well as in creation and management of portfolios and PMOs in the Market Research, Solidarity, Health, Insurance and Banking sectors. Expert in IT management, strategic planning, and process transformation in company with operations in LATAM and the Caribbean. Skillful at solving problems and developing services through innovation, agility (Lean UX, Service Design and SIT) and change management. Servant leader with competences in team development and empowerment, collaborate working, prospecting, adaptability to change and consultative communication.