Successful IT Professional with extensive expertise in managing multiple software development projects, information analysis, strategic planning, database management, website design and management. Strengths include operations management, software development and implementation projects, system migration, downsizing, troubleshooting hardware (PC/network) and software. Skilled at leading, mentoring and developing others, communication and negotiation skills, customer satisfaction and dealing with diversity. Comfortable working in fast-paced environments. Specialties: Particularly interested in project management (software/ database industry), sales and customer service, marketing and customer satisfaction, teaching/training in the corporate environment.