Pavel Lichka

Pavel Lichka

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Experienced IT Project Manager
Prague, Czechia

Timeline

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Résumé

Jobs verified_user 0% verified
  • Global Payments Inc
    Information Technology Project Manager
    Global Payments Inc
    Mar 2024 - Current (2 years 8 months)
    Leading IT projects and helping technical cooperation for company projects with external customers or internal departments.
  • Vendavo
    Project Manager / Technical Engagement Manger
    Vendavo
    Oct 2022 - Dec 2023 (1 year 3 months)
    Skilled Technical Engagement Manager leading Customer Operations client projects and ensuring optimal service and issue resolution for our valued customers. Playing a critical role in collaborating with cross-functional client and internal teams to provide best-in-class technical support and efficient project delivery, while maintaining strong client relationships.
    I am responsible for managing business and technical risks throughout the project. Managing, monitoring and regularly reporting the overall program timeline, status, milestones, and risks. Managing resources (business and technical) within budget and project schedule.
  • C
    Project Manager (SW implementation)
    CN Group CZ
    Nov 2021 - Sep 2022 (11 months)
    Managed several agile IT projects to provide professional SW applications for mainly Aerospace industry customers across continents.
  • A
    EMEA IT project coordinator
    Adecco EMEA business solutions sro
    Aug 2019 - Oct 2021 (2 years 3 months)
    Helped to build and maintain one of the three back offices across time zones, the one at Prague. Coordinated to prepare and build DEV branch office in Berlin from IT perspective too.
  • Oracle
    3rd Line Desktop Support Engineer
    Oracle
    Oct 2014 - Jun 2019 (4 years 9 months)
    HelpDesk support via ticketing system RX-Cloud on site + remote users /Europe/
    ı Complex IT user support HW/SW/mobile/tablet for 500 company Prague users “on site
    ı European company IP telephony /Cisco/
    ı Providing local Company new hires trainings /10-20 a month/ security, knowledge, rules, common incidents
    ı Complete Dell/Lenovo/Toshiba laptop support for end users /imaging, setup, service, installations/
    ı MS WIN XP, W7 workstations + iOS/Apple devices
    ı Micros integration project, Oracle Prague office move project
  • C
    Desktop support analyst
    Concur Technologies Inc
    Sep 2008 - Apr 2014 (5 years 8 months)
    Employee Spend Management services, enabling organizations to globally control costs by automating the processes they use to manage employee spending. With Concur’s end-to-end solutions, organizations can seamlessly manage procurement of corporate travel, automate employee expense reports and streamline vendor invoice processing – all through one powerful on-demand service. Delivering rapid ROI, Concur helps companies increase efficiency, control employee spend and drive down operational costs.
  • A
    IT Support Analyst
    Allied Worldwide Business Solutions
    Jan 2014 - Jan 2015 (1 year 1 month)
    - complete care of IT technology for internal users
    ı HelpDesk support via ticketing system RX-Cloud on site + remote users /Europe/
    ı Complex IT user support HW/SW/mobile/tablet for 500 company Prague users “on site
    ı European company IP telephony /Cisco/
    ı Providing local Company new hires trainings /10-20 a month/ security, knowledge, rules, common incidents
    ı Complete Dell/Lenovo/Toshiba laptop support for end users /imaging, setup, service, installations/
    ı MS WIN XP, W7 workstations + iOS/Apple devices
    ı Micros integration project, Oracle Prague office move project
  • I
    Owner
    ITWorks sro
    Jan 2001 - Aug 2008 (7 years 8 months)
    Outsourcing IT for small to middle sized companies (2-30 emloyess / computers).
  • G
    Co-Owner
    G Professional PC game arena at Prague
    Nov 2002 - Jun 2007 (4 years 8 months)
    The very first legal Internet Caffe with online computer games at Prague located in the heart of old Prague city at amusement center called Laser Game.
    We provided access to internet for local people and travellers with excellent support. Our PC arena has been also used a presentation place for several IT companies and as a learning center.
    Thne main interes were also cooperative multiplayer games. It has been the very first legal internet gaming cafe in Czech republic.
    Excellent experience for me to start a new business, to serve customers.I had operating and promotion manager role to get familiar with nad I have enjoyed every moment.
Education verified_user 0% verified
  • Czech University of Life Sciences Prague
    Information technology
    Czech University of Life Sciences Prague
    Jan 1995 - Jan 1997 (2 years 1 month)
Projects (professional or personal) verified_user 0% verified
  • E
    EMEA IT HUB Prague for Adecco
    Jan 2019 - Dec 2019 (1 year)
    I have participated as an IT consultant plus IT supporter to setup and build internal IT HUB for Adecco at Prague. Mostly I have been consultant and a technical advisor for appointed Project Manager. Helped to choose HW/SW and create processes, managed to prepare security protocol etc.
  • P
    Process documentation for international team knowledge share
    Jul 2013 - Feb 2014 (8 months)
    Complete step-by-step documentation for several IT processes to share team knowledge for other colleagues