P

Pavan Mandula

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Georgia, United States

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Résumé


Jobs verified_user 0% verified
  • C
    Technical Project Manager
    Coforge Limited
    Apr 2024 - Jun 2025 (1 year 3 months)
    Responsibilities:  Responsible for running large programs for Fifth Third Bank & Iron Mountain clients to build Robotic process automation solutions on UI Path & Kofax tools.  Managed a team of BA's, Developers & Solution Architect for building RPA solutions. Delivered fast time-to-value, significantly improving efficiency and reducing the cost of ownership for the bank. By automating critical process timely have reduced business risk on reporting.  Led RPA Automation factory program with Business stakeholder's relationship, project leadership – Onshore/Offshore, define functional requirement, Business analysis, assist Clients in prioritization of work & manage Risk and support operations & IT teams.  Facilitated Scrum Ceremonies like B
  • WonderBotz
    Senior Project Manager
    WonderBotz
    Oct 2022 - Mar 2024 (1 year 6 months)
    Responsibilities:  Managed large teams of RPA Business Analyst & developers for building automation solutions on Blue Prism & UI Path for Riyadh bank operations. Responsible for change and process transformations.  Led transformation program initiatives and helped client MGM Resorts to implement Reconciliation tools (Reconbotz and Reportbotz) delivering sustainable saves and reducing Business Risk.  Led SAFe Agile adoption for project with budget around USD 10 M & ensured delivery of features within agreed timeline and they meet Customer requirements & Service Level Agreements (SLAs).  Worked closely with multiple cross-functional teams which consists of Product Owners (POs), Architects, Business Analysts, UI/UX, Developers, Data member
  • S
    Project Lead - Automation Engineering
    Service Now
    Apr 2021 - Sep 2022 (1 year 6 months)
     Part of the Service Now Robotic Process Automation (RPA) team that is responsible for ensuring our customers' success with Service Now (Now RPA Tool).  Conducted proactive and consistent research to identify process automation/improvement opportunities including areas of focus, scoping of the project, prioritization, key deliverables, and successful outcomes managing a team of 8 Bot Developers.  Ensured Agile Teams focus on creating high-value increments by applying Built-in Quality practices like Shift left, Pair programming & Workflow automation.  Ensuring Agile events take place and are positive, productive, kept within the timebox and ensures the team is realizing value from them.  Support the Product Owner for effective Product G
  • I
    Delivery Manager/Project Manager
    Intellibot (Startup acquired by Service Now)
    Sep 2019 - Mar 2021 (1 year 7 months)
     Successfully played key role in start-up operations of RPA Delivery Center in Hyderabad. Responsible for product development, process due diligence, Knowledge Transfer, staffing, Infrastructure set up and Project documentation.  Responsible for driving the entire end-to-end project management for the RPA implementation projects from Scoping, Design, Implementation, Delivery, and post-live support.  Analyzes and develop RPA solutions that facilitate process standardization, continuous productivity and quality improvements.  Managed a team of 15+ RPA Bot developers in building automation for Intellibot customers. Maximizing Sales through a customer-centric approach.  Customer centric mindset to deliver measurable, tangible solutions tha
  • H
    Project Manager, Change & Transformation
    HSBC Technology & Services
    Oct 2016 - Jun 2019 (2 years 9 months)
    Responsibilities:  Handled multiple RPA process automations for Business Finance through implementing the Blue Prism Tool for Business Finance Processes.  Atained 20+ FTE's benefit realization through Robotics Automation Project till 2019 across GBM, CMB & Finance System Businesses in Global Finance.  Ensuring completion of Process Design Document (PDI) and creation of Object Design Instruction (ODI) for business objects to be developed in Blue Prism.  Collaborating with cross-functional teams such as ISR, IT, Physical Security, BRCM, Compliance, and HR Teams to get approvals for systems and data security access.  Identified and remove impediments that hinder the team's progress, escalating issues when necessary to ensure timely resolu
  • H
    IT Asset Manager
    HSBC Technology & Services
    Jan 2011 - Sep 2016 (5 years 9 months)
     Led SAM Transformation Program. Played a key role in transforming and implementing the manual reconciliation approach to an automated tool (Aspera Smart Track).  Reviewed outlined Compliance Framework to assess the risk controls and governance practices for maintaining compliance.  Successfully migrated 2000+ software titles from Manual Reconciliation to CA Software Asset Management Tool (Aspera) in 2015.  Good at Interpreting license contracts to understand license entitlement.  Work closely with regional IT Asset Managers and Procurement teams on the Software Maintenance Project to keep a tab on the renewal process of high-risk Vendors.  Handled the entire lifecycle of an organization's IT assets, from procurement to disposal and a
  • H
    KYC Analyst
    HSBC Technology & Services
    Jan 2005 - Dec 2010 (6 years)
     Worked as Customer Service Executive, Trainer, and Auditor for complex general banking migrations with expertise in dealing with offshore customers and handling premier clientele.  Reviewed the KYC requirements of all the United Kingdom customers to ensure they were completed per Global Standards.  Responsible for leading a team as a Team Coordinator and Delegated duties to the team members based on their competencies and ensured that they were completed.  SPOC (Single Point of Contact) for all complex issues in the team related to process, ensuring that they are resolved as quickly as possible.  Escalation of non-compliance issues to an appropriate level of management  Conducting Process Compliance Audits and reviews.  Scheduling,
Education verified_user 0% verified
  • S
    SAFe @ 6 Scrum Master (SSM)
    Jun 2025 - Current (1 year 5 months)
  • S
    SAFe 6 Scrum Master (SSM)
    Jun 2025 - Current (1 year 5 months)
  • P
    Project Management Professional (PMP)
    Jul 2023 - Jul 2025 (2 years 1 month)
  • P
    Prince2 Certified
    May 2018 - Current (8 years 6 months)
  • M
    Master of Commerce in
    MCOM
    Jul 2013
  • ITIL
    Foundation
    ITIL
    Aug 2010
  • M
    Master of Business Administration (MBA)
    Apr 2009 - Jun 2011 (2 years 3 months)
  • B
    Bachelor of Commerce (B.
    Apr 2006 - May 2008 (2 years 2 months)