Paul Russel

Scrum Master

CI&T

Dec 2024 - Current (1 year 6 months)

• Leading the Manila Team - 3 Developers and 1 QA • Helping the Company to expand and grow presence here in Manila • Client is Panasonic, tasked to establish DevOps Team that will support Smart Hive Project used for Manufacturing Plant in Japan and US • Establishing Scrum Process and Team • Pioneering Team • Worked closely with the Senior Manager and the Client to discuss Team's Coverage and Scope.

Scrum Master

DOXA Talent

Jul 2022 - Mar 2024 (1 year 9 months)

• Leading the Vietnam and Manila Scrum Team • Part of Guidant Financial Company • Communicate with stakeholders to clarify requirements, scope, and objectives and work with product owners to define common acceptance criteria for user stories, features, and epics • Managed JIRA Board by creating dashboards for Metrics and Confluence for Team's Knowledge Base. • Identify and remove obstacles for the scrum team or guide the team on removing their own obstacles by finding the right person to remove the obstacle • Built a scrum team with a trusting and safe environment where problems can be raised effectively, with an emphasis on collaboration and problem-solving • Communicate release schedules and provide release notes to product teams a

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Project Manager / Scrum Master

Infor PSSC, Inc.

Jan 2020 - Jun 2022 (2 years 6 months)

• Organizes and facilitates the sprint planning meeting, daily stand-up meetings, other scrum events, and decision-making processes to ensure quick inspection and proper use of adaptation process. • Helps product owner to make the product backlogs in good shape and make them ready for the next sprint. • Deliver required performance metrics and KPI at or exceeding expectations • Communicate, with all stakeholders, in a timely, clear, and concise manner • Coordinate project team members including ensuring access to required tools, guidelines, and other project resources to meet project requirements • Provide regular project status reporting and in-depth analysis when required • Work with business/user requirements into a functional pro

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Development Operations Engineer / Scrum Master

Infor PSSC, Inc.

May 2019 - Dec 2019 (8 months)

• Member of the IT DevOps Team • Troubleshoot production issues and coordinate with the development team to streamline code deployment. • Implement automation tools and frameworks (CI/CD pipelines). • Analyze code and communicate detailed reviews to development teams to ensure a marked improvement in applications and the timely completion of projects. • Collaborate with team members to improve the company's engineering tools, systems and procedures, and data security. • Deploying updates and fixes. • Providing Level 2 technical support. • Investigate and resolve technical issues.

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IT Support Engineer / Scrum Master

Infor PSSC, Inc.

Nov 2018 - May 2019 (7 months)

• Started researching about Agile and Scrum, lead the Agile Transformation of the team eventually. • Member of the App Support Team • Solely managed the tickets of users for internal application such as Birst, Q&A, Cognos and Infor BI for APAC Shift. • Gather customer information, analyze symptoms, and determine the underlying issue. • Provide detailed level troubleshooting and diagnoses to resolve software/application faults. • Remotely diagnose issues caused by network, database, application config, etc. using VPN or remote desktop applications. • Maintain proficiency in all applications that the team handles. • Maintain friendly and cooperative relationships with end user customers and team members to ensure a high standard of pr

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Business Systems Analyst

Infor PSSC, Inc.

Aug 2016 - Nov 2018 (2 years 4 months)

• Member of the Data Management Team. • Gathered, consolidated, and analyzed detailed requirements for the Business Requirements Documents. ensured that all requirements are captured at the proper level of detail and within the prescribed standards/guidelines. • Participated in dashboard reviews and other dashboard documents derived from requirements specifications to ensure that the requirements were interpreted correctly. • Participated in Internal testing of dashboards and data validation for the stakeholders, identified potential technical problems, design flaws or data discrepancies so that preventive action can be taken. • Ensured data accuracy, integrity, and completeness. • Analyzed customer feedback to determine how requests

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Intern

Zalora

Oct 2015 - Dec 2015 (3 months)

• Developed a system for HR department of the company. • Tech support • Programmer

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