Experienced call center and sales professional with over 10 years of experience in cold calling, appointment setting, retention, and financial sales. Bilingual in English and Spanish with strong communication and objection-handling skills. Proven track record of booking appointments, retaining customers, and closing sales.
Contact Paul regarding:
work
Full-time jobs
Starting at
USD8/hour
Timeline
work
Job
Résumé
Jobs
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Solar Appointment Setter
Jan 2019 - Jan 2026(7 years 1 month)
• Generated solar consultation appointments
• Qualified homeowners
• Used dialers and CRM systems
Sales Representative
Capital One
Jan 2019 - Jan 2022(3 years 1 month)
• Converted calls into sales
• Promoted financial products
• Tracked performance using CRM tools
Retention Specialist
TXU Energy
Jan 2015 - Jan 2019(4 years 1 month)
• Prevented cancellations and retained customers
• Resolved billing and service issues
• Achieved high save rates
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Appointment Setter
Home Improvement General Contractors
Jan 2010 - Jan 2015(5 years 1 month)
• Generated homeowner leads through high-volume outbound calling
• Scheduled qualified appointments
• Managed leads using CRM systems