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Pauline Mae Bautista

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Metro Manila, Philippines

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Résumé

Jobs verified_user 0% verified
  • Airbnb
    Executive Assistant l Co-host
    Airbnb
    Dec 2022 - Jan 2025 (2 years 2 months)
    Served as a short-term Executive Assistant for a UK-based client managing 50 properties, sharing my Airbnb expertise, while also a co-host in our family-run business. Handled guest relations by responding promptly to inquiries, resolving issues efficiently, and ensuring a smooth and pleasant guest experience. Managed executive calendars, scheduled meetings, and supported day-to-day operations. Coordinated with housekeeping and maintenance teams to ensure properties were guest-ready. Prepared invoices and reimbursement request forms for business transactions. Served as a liaison between executives, clients, and internal teams to support effective communication and collaboration. Developed and implemented Standard Operating Procedures (SOPs)
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    Software Consultant
    ScooterMart
    Jan 2022 - Jan 2023 (1 year 1 month)
    Provided excellent in-person customer service, especially to cruise ship guests. Optimized internal systems and controls using Winward software. Integrated revenue tracking, cash flow monitoring, and reconciliation processes. Diagnosed and resolved technical issues with software tools. Trained staff on using updated systems to ensure smoother operations.
  • Talent basket
    Remote Marketing Intern
    Talent basket
    Oct 2021 - Jan 2022 (4 months)
    Created engaging blog posts and written content aligned with the company's brand voice and SEO strategy. Conducted market research to identify content trends, competitor strategies, and audience interests. Developed and scheduled social media content across multiple platforms to boost brand visibility. Assisted in increasing organic followers through strategic content planning and community engagement.
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    Remote Marketing Virtual Assistant
    The VA Hub
    Conducted cold calling and lead generation using MOJO Dialer. Designed and distributed email campaigns and newsletters. Managed social media content calendar and created digital assets. Edited short-form reels and podcasts; assisted with graphic design. Managed CRM databases and lead tracking. Created content calendar and schedule the social media content Proper engagement to increase likes and follows. Optimized Google Business Profile and monitored analytics to increase website traffic.
Education verified_user 0% verified
  • L
    Bachelor of Science
    Lyceum of the Philippines University-Manila
    Aug 2018 - Oct 2022 (4 years 3 months)