Experienced and proactive professional with over 20 years of experience in multinational companies including Hewlett-Packard, Intel, USAA, and Northern Trust (via TCS). Skilled in customer support, executive assistance, data migration, and logistics. Holder of an MIT certificate in Data Science and Machine Learning. Fluent in English and intermediate in French. Looking for a remote opportunity to apply my diverse skill set and contribute to global teams.
Contact paulina regarding:
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Full-time jobs
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USD50K/year
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Ejecutiva IT
Tata Consultancy Services (TCS)
Apr 2018 - Current(8 years 1 month)
Work with clients for IT issues and request, providing technical support and assistance to users in english
1 year. Provided executive and administrative support, coordinated schedules, and handled internal communications.
3 years. Managed executive calendars, organized meetings, and assisted with cross-functional communications year.
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Customer Service/Service Desk
HCL
Jan 2017 - Apr 2018(1 year 4 months)
Soporte tecnico a usarios ,atencion al cliente,escalacion de problemas,creacion de tickets,
Executive Assistant
Intel
Sep 2014 - Sep 2015(1 year 1 month)
Asistente del Director de Educacion via Remota y en Ingles al Gerente con sus citas vuelos reservas , ayudaba en la planeacion y logistica de unas tabletas de educacion las cuales eran enviadas a los Represenante de Ventas en Latinoamerica.
Apoya tambien con el equipo de Mexico.
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Administrative Assistant
Hewlett-Packard
Nov 2008 - Mar 2012(3 years 5 months)
Trabaje en equipos de latinoamerica especificamente de Argentina y Mexico en la creacion de catalogos digitales los cuales habia q estar cambiando de contenido como precios y estar cotejando q la informacion fluyera correctamente.
I
Event Coordinator
Instituto Cardiovascular de Guadalajara
Aug 2003 - May 2007(3 years 10 months)
Como gerente de Mercadotecnia organize este evento anual del ICG instito Cardiovacular de Guadalajara con mas de 1,000 asistentes, manegando la agenda proveedores marketing y publicidad del evento.
Education
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Certificate in Data Science & Machine Learning
MIT (via Great Learning)
Jan 2023 - May 2023(5 months)
Complete curso predictivo aplicando python y algortimos de Machine learning, con caso real de estudio.
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Bachelor's Degree in Marketing
ITESO
Jan 2000 - May 2004(4 years 5 months)
Licenciatura en Administracion area Mercadotecnia
Projects (professional or personal)
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Data migration
TCS - Tata Consultancy Services
Feb 2024 - Current(2 years 3 months)
Migracion y actualizacion de codigos de trabajos en plataformas de trabajo y en servidores del banco.
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IT Vulnerability Management Support
TCS - Tata Consultancy Services
Jan 2023 - Aug 2024(1 year 8 months)
En colaboracion con los equipos de It revisar las nuevas vulnerabilidades en el sistemas del banco.
Capstone Project-MIT
MIT
Jan 2023 - May 2023(5 months)
Complete el curso de prediccion aplicando python y machine learning .
Con casos reales de estudio.
Soporte Administrativo
Intel
Sep 2014 - Sep 2015(1 year 1 month)
Coordinacion , Logistica y Agenda para Gerentes y equipos de LATAM y EUA.