Patrick Soto

Patrick Soto

About

Detail

Agente de call center
San José, Costa Rica
Contact Patrick regarding: 
work
Full-time jobs
Starting at CRC399k/month ~USD877/month

Timeline

work
Job
school
Education
folder
Project

Résumé

Jobs verified_user 0% verified
  • M
    Asistente de ventas
    Minisúper El Sol
    Jun 2024 - Nov 2024 (6 months)
    • Atención directa al cliente en punto de venta.
    • Manejo de inventario y reposición de productos.
    • Registro de ventas diarias y control de caja.
    • Coordinación con proveedores para recepción de productos.
    • Elaboración de reportes de ventas.
  • Concentrix
    Representante de atención al cliente
    Concentrix
    Feb 2024 - Apr 2024 (3 months)
    • Customer support (international account) via chat and calls in English and Spanish.
    • Resolution of basic technical queries.
    • Claims management with a focus on service quality.
    • Management of multiple systems for data verification and incident logging.
    • Customer experience and conflict management training.
    • Achievement of satisfaction metrics and compliance with response times.
Education verified_user 0% verified
  • L
    Bachillerato
    Liceo Ida Rio banano
    Feb 2023 - Dec 2023 (11 months)
    Bachillerato / Educación Media-Culminado
  • L
    Educación Básica Secundaria-
    Liceo Ida Rio banano
    Feb 2021 - Dec 2021 (11 months)
    Educación Básica Secundaria-
  • E
    Educación Básica Primaria-
    Escuela Beberly
    Mar 2018 - Dec 2018 (10 months)
    Educación Básica Primaria-
Projects (professional or personal) verified_user 0% verified
  • Synergia Capital Group
    ?
    Synergia Capital Group
    Jan 2025 - Current (1 year 10 months)