Director of QA Software Engineering
PASSPORTNUPARK
Jan 2017 - Jan 2024 (7 years 1 month)
Built and directed a high-performing department of 15+, including managers, leads, and individual contributors. Scaled SaaS testing capabilities for backend services and frontend UIs, resulting in increased deployment frequency and cross-platform testing (Web, iOS, and Android). Architected and scaled a cross-functional automated testing ecosystem for a multi-product suite (Payments, Enforcement, Permits). Led distributed teams to develop custom frameworks in Node.js, Mocha/Chai, Selenium, and Appium, ensuring high-velocity delivery across backend APIs, web, and mobile platforms. Facilitated Agile/Scrum/Kanban methodologies to streamline the SDLC and shift left, bridging the gap between development and QA to accelerate release cycles and im