Patrick Jose

Senior AI Engineer

RapidCanvas

Nov 2023 - Current (2 years 8 months)

• Designed and deployed AI solutions for an AI-powered analytics platform, working directly with enterprise clients • Built and customized LLM-based applications (GPT models) for client-specific use cases using structured and unstructured data • Developed RAG pipelines by integrating client data sources with vector databases for context-aware responses • Implemented document ingestion, embedding pipelines, and semantic search tailored to client data • Built agentic workflows using LangGraph for multi-step reasoning and automation • Integrated external tools and systems using MCP (Model Context Protocol) for dynamic context and tool calling • Designed evaluation frameworks and set up monitoring systems to ensure reliability in production • D

Software Engineer

Salesforce

Aug 2020 - Nov 2023 (3 years 4 months)

• Enhanced full-stack features for Sales Cloud using React (frontend) and Node.js (backend) • Built REST APIs and integrated them with frontend components to deliver end-to-end functionality • Worked with SQL to manage and query customer and sales data • Improved application performance through debugging, optimization, and code refactoring • Wrote tests to ensure code reliability and maintainability • Maintained CI/CD pipelines using Jenkins for automated build and deployment • Used Docker and Kubernetes for containerization and scalable deployments • Collaborated with cross-functional teams in an Agile environment to deliver product features

Software Engineer

Blizzard Entertainment

Jun 2018 - Jul 2020 (2 years 2 months)

• Improved backend services using Python to support internal tools and web applications • Built and maintained REST APIs for handling user and gameplay-related data • Worked with SQL to query and manage data from internal databases • Contributed to frontend development using JavaScript, HTML, and CSS for internal dashboards • Collaborated with product managers and designers to implement new features • Participated in code reviews, debugging, and testing to ensure code quality and reliability • Preserved and improved existing systems to enhance performance and usability

Software Engineer Intern

Blizzard Entertainment

Mar 2018 - Jun 2018 (4 months)

• Assisted in developing backend features using Python, contributing to 3+ internal tools • Wrote SQL queries to support data retrieval and basic analysis across large datasets (10k+ records) • Helped build simple UI components using JavaScript and HTML for 2+ internal dashboards • Supported debugging and testing of internal tools, resolving 10+ issues and improving stability

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