Operations | SQL and Data Analytics | Logistics and Risk Management | BOSH2 Certified | Experienced in E-commerce and Marketplace
Cordillera Administrative Region, Philippines
💡 Whether you're drowning in support tickets or stuck doing $10/hour tasks that keep you from scaling — I'm here to help you delegate with trust.
🗣️ Clients describe me as proactive, detail-obsessed, and someone who “just gets things done without needing to be asked twice.”
👀 Looking for a reliable, long-term VA who can think like a founder? Let’s chat!
📬 DM me or email: bin.ongpatrick@gmail.com | Open to retainer, part-time, or full-time roles
Timeline
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Résumé
Jobs
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Technical Account Manager
Spreetail
Sep 2023 - Current(2 years 7 months)
Risk Management Team - Area Manager
Ninja Van
Jul 2022 - Sep 2023(1 year 3 months)
• Operational Risk Reduction and Control
• Operational planning and Execution
• Inventory Depletion
• Data Visualization and Analysis (Looker Studio,
Redash-SQL, Metabase-SQL, and Google Spreadsheet)
• Project Management related to Operation and Risk
Risk Management Team - Station Head
Ninja Van
Dec 2020 - Jun 2022(1 year 7 months)
• Conducted a day-to-day investigation and monitoring of activities that can put the department at risk of different types of losses
• Created functional and technical monitoring, including data visuals and query creation for bulk investigations.
• Lead in Rescue on identified critical hubs that may incur a bulk loss in profit and opportunity
Experience in the development of Standard Operating procedures and Work Instructions
Station Head
Ninja Van
Jun 2019 - Dec 2020(1 year 7 months)
•Manage the day-to-day operations of the Company in your locality from Inventory, asset management, office administration, and financial-handling protocols.
•Manage fleet and warehouse activities. Oversee the seamless transition of goods from
Pick-Up to customer deliveries on-time, in-full and in good condition.
•Monitor channel capacity and communicate with key stakeholders to develop plans in case of gaps in order to minimize cost to serve and impact to customers.
•Recommend options and game plans on logistical activities.
•Investigate failures, identify and understand root causes, drive continuous improvement.
Recruit, train, manage and lead Company's fleet of drivers and driver-partners.
•Conduct regular meetings, orientation, trainings
Assistant Station Head
Ninja Van
Sep 2018 - Jun 2019(10 months)
•Assist the Hub Station Head on day to day operation
•Suggest operational planning to the Station Head in achieving KPI's and minimizing losses
•Second in line in Rider Management and other Hub Operation related activities, and goal-oriented action plans
•Champion absolute Customer Satisfaction by working closely with our Customer Service Team
Education
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Bachelor's degree, Psychology
Saint Louis University
Jan 2014 - Dec 2018(5 years)
Projects (professional or personal)
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