Patrícia T.

Results-driven Administrative, Operations & Marketing Professional with extensive experience supporting business operations, executive leadership, financial administration, marketing coordination, customer experience, and process optimization across national and international environments. ⚙️Proven track record of driving operational efficiency through workflow optimization, data analysis, and administrative excellence. Successfully improved and optimized 50+ SOPs, contributing to increased productivity, streamlined operations, and measurable business results. Designed and implemented 200+ interactive KPI dashboards and performance reports, enabling data-driven decision-making across multiple business functions. 📊Strong background in marketing coordination, supporting campaigns, client communications, event promotion, customer feedback analysis, and cross-functional initiatives aligned with business objectives.Highly proficient in business systems including Salesforce, Hawksoft, QuickBooks, Senior ERP, and SAP, leveraging technology to improve operational efficiency, reporting accuracy, and business performance. 👩🏻‍💻Experienced using modern AI productivity tools such as Microsoft Copilot, Claude, and Lovable to streamline workflows, automate repetitive tasks, enhance documentation, and increase productivity. Additionally, possess foundational knowledge of Python, with an understanding of basic scripting and automation concepts. 🤖Demonstrated success in event management, having planned and executed 100+ corporate events, coordinating logistics, vendor negotiations, budgeting, marketing support, and client experiences from conception to delivery.Experienced collaborating with cross-functional teams, international clients, and global suppliers in multicultural environments. 🌎Languages🇧🇷 Portuguese (Native)🇺🇸 English (Fluent)🇫🇷 French (Advanced)Core Competencies 💎• Operations Support• Executive & Virtual Assistance• Marketing & Event Coordination• Process Improvement & Workflow Optimization• KPI Reporting & Data Analysis• Financial Administration & Reporting• CRM Systems (Salesforce, Hawksoft, QuickBooks)• ERP Systems (Senior ERP, SAP)• SOPs tools (Notion, Scribe)• Project Managament Tools (Asana, Trello, Monday)• AI Productivity Tools (Microsoft Copilot, Claude, Lovable)• Python (Foundational Knowledge)• Customer Experience & Customer Service• Cross-Functional Collaboration• Documentation Management