David Fernando Patiño Balaguera

BUSINESS ANALYST LATAM

Iron Mountain

Jan 2021 - Current (4 years 8 months)

- Ejecutar el proyecto de migración al HUB de servicios en Bogotá desde los países de Latino América (Argentina, Chile, Perú, México y Puerto Rico) - Desarrollar, Implementar, entrenar y Evaluar al personal de servicio del HUB de LatAm en las plataformas y SOP de cada País para la prestación de servicio al cliente externo. - Desarrollar y Analizar Dashboards de métricas de los indicadores del negocio para la alta gerencia en Salesforce y Data Studio.

IB ADMINISTRATOR

Biomerieux Colombia S.A.S

Jan 2016 - Dec 2020 (5 years)

- Project Leader CRM as Key User SalesForce and service admin within the organization through the interconnectivity, cleanliness and reliability of SAP databases between all areas of the company - Identify and monitor current and potential customers, to achieve an impact of an increase in reagent consumption and sales by 10% annually. - Execute database reports and dashboards in real time and in a practical and simple way for efficient information management for General Management, Sales Management and Marketing Management.

LOGISTICS ANALYST

Caracol Television

Jan 2014 - Dec 2016 (3 years)

- Creation of databases of equipment maintenance and physical resources to reduce corrective maintenance and equipment shut down by 25% in the first year. - Manage payroll databases for payroll payments and overtime to staff in charge - Implement C-Liquida Biometric software for the optimal programming of technical personnel, increasing labor productivity.

LEAN CONSTRUCTION ENGINEER

Triada

Jan 2012 - Dec 2013 (2 years)

- Execution of material loss measurement studies to propose ideas for improving the use of resources in the Company. - Sampling of times and movements for the implementation of operational tools and equipment in order to optimize and reduce process times. - Planning, Execution, and Monitoring of the progress of the work in order to develop improvements in projections and optimizations in purchases and acquisition of tools to fulfill the plan.

David Fernando Patiño Balaguera

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