Human Resources Coordinator
EFFECTIVA SPA
Feb 2024 - Oct 2024 (9 months)
- Managed full recruitment cycle for IT (Software Engineers, Systems Analysts, Technical Support, Customer Service), Collections, and Legal roles.
- Ensured compliance with Chilean labor laws (Karin Law, 40-hour Work Week, Labor Code) in all HR processes, including drafting, managing, negotiation and archiving contracts (creation, renewal, termination).
- Administered attendance control systems and HR software (Rex+, Bnovus) to ensure employee data. Reduced time-to-hire for key IT positions by 20% by optimizing the interview process (implementing structured competency-based interviews) and implementing skill-based assessments (technical tests, assessment center).
- Identified KPIs and designed training programs to improve employees'